Physiotherapist
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
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Explorer (Level 1) — Uses AI daily to boost personal productivity
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Builder (Level 2) — Creates workflows and tools that elevate the whole team
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Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
What you’ll be doing
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This is a hybrid Contract Role full-time (40 hours/week) or part-time (min 20 hours/week), where you will be allocating time to specific tasks and projects, depending on business needs. This time will be split between:
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Patient care
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Provide 1-to-1 support to members through message-based chat and phone/video calls;
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Apply our digital approach to surgical prehabilitation and the management of patients with musculoskeletal disorders;
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Support the clinical validation of new therapeutic programs and products by assisting in data collection and testing.
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Clinical video annotations (high-volume, repetitive work)
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Watching exercise session recordings and scoring movement quality using Sword's clinical assessment framework – covering injury risk, movement effectiveness, range of motion, technique, and overall execution
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Providing rep-level assessments, session-level summaries, and structured written feedback
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Reviewing and quality-checking assessments produced by other annotators on the team
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What you need to have
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Must have a Bachelor’s degree in Physiotherapy;
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A minimum of 3 years of clinical experience in the treatment of musculoskeletal disorders;
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A passion for personalised care that recognises the whole person, and views good health as more than just the absence of disease;
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Excellent interpersonal skills that come across even through a digital care workspace, translating in the ability to engage our members;
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Hard-working and able to handle the pressure of a fast-paced environment;
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A strong commitment to data security and privacy;
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Comfortable with high-volume, repetitive assessment work;
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Strong attention to detail and ability to apply scoring criteria consistently;
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Fluency in English (all clinical video annotation tasks are in English);
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Reliable internet connection and a desktop or laptop computer;
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Comfortable with web-based tools (full training provided).
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Completion of additional formal pelvic health education course(s), such as level 1 pelvic coursework (or equivalent);
A plus if you have experience in: