Player Services Cashier (Swing Shift)

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https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$4714.htmld

Pledge for Success:

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for balancing a till/bank daily. Executes and records transactions such as but not limited to; chip redemption, slot vouchers and cashing negotiable transactions in support of Gaming operations. Enrolls and services guest with Player Rewards program.

Primary Duties and Responsibilities:

  • Promotes superior guest service.

  • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

  • Adheres to all departmental and property policies and procedures.

  • Consistently interacts with guests, encouraging membership in Rewards card program, rewarding patrons for play and effectively handling questions/problems.

  • Distributes monies to guests via slot ticket redemption, chip redemption, and check cashing.

  • Processes monetary transactions for other departments.

  • Ensures that all transactions are completed in an efficient and accurate manner.

  • Responsible for securing the integrity of assigned assets.

  • Maintains the accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations.

  • When working as the Chip Banker, he/she is responsible for the accountability of the chips in the Casino.

  • The Chip Bank will receive and process chip transfers to and from other banks and windows.

  • This bank will also receive table credits and issue table fills to the pits.

  • Handles large amounts of money and maintains accountability over assigned bank.

  • Protects and preserves the main bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, etc.

  • Verifies the daily drops for the count room.

  • Maintains cage equipment.

  • Runs necessary reports to balance.

  • Completes all necessary paperwork according to procedure.

  • Maintains strict confidentiality of sensitive information.

  • Performs other related duties as assigned.

Minimum Qualifications:

  • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).

  • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.

  • Basic computer input skills.

  • Ability to stand for extended periods of time

  • Organizational skills are required as well as strong written and verbal skills.

  • Must be capable of interacting with the public in a professional and positive manner.

  • Must be able to work in a fast-paced and often crowded/noisy environment.

  • Must be able to lift 20lbs.

  • Must be able to work various shifts and flexible hours, including nights, weekends, holidays, and overtime as needed.

  • Must be willing to work in a smoking environment.

  • Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

  • Previous money handling experience.

Work Shift:

Swing (United States of America)

Wages:

This role offers a starting wage of $17.65 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Knock, knock. Hear that sound? That's opportunity!