Portuguese Speaking Customer Service Advisor - Work In Greece - Paid Relocation
Join the dynamic team at Mercier Consultancy as a Portuguese Speaking Customer Service Advisor and embark on an adventure in Greece with paid relocation! In this rewarding position, you will be the key point of contact for our Portuguese-speaking clients, delivering outstanding customer service while experiencing the sun-kissed beauty of Greece.
As a Customer Service Advisor, your primary responsibility will be to assist clients through various communication channels, ensuring their concerns are addressed promptly and professionally. You will play a crucial role in maintaining our reputation for high-quality service and customer satisfaction.
Responsibilities
- Provide exemplary support to Portuguese-speaking customers via phone, email, and chat
- Address client inquiries and provide solutions regarding our products and services
- Accurately document customer interactions in our CRM system
- Collaborate with team members to resolve any issues that arise
- Educate clients on the latest product features and benefits
- Gather and relay customer feedback for continuous service improvement
- Engage in ongoing training to remain knowledgeable about product updates
Requirements
- Fluency in Portuguese and English, both written and spoken
- Excellent communication and interpersonal skills
- Previous experience in customer service or a related field is advantageous
- Ability to handle multiple inquiries in a busy environment
- Detail-oriented with strong problem-solving skills
- Customer-centric mindset and a passion for delivering quality service
- Willingness to relocate to Greece
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...