Post Market Quality Specialist 2 CR

  • Education / Educación:
  • University Bachelor's degree in Engineering or similar.

  • Experience / Experiencia:
  • 2 years on position of similar responsibility, decision making and problems resolution.

  • Specialized Knowledge (Desirable) / Conocimiento especializado (preferible):
  • FDA regulations, ISO 13485, ISO 14971, EU MDR and any related ISO and AAMI standards.
  • Statistics.

  • Languages ​​required for the position (Desirable) / Idiomas requeridos para el puesto (preferible):
  • Spanish/English (Advanced level)

  • Computer tools and knowledge level required (Desirable) / Herramientas informáticas y nivel de conocimiento requerido:
  • Microsoft Office, Minitab, Oracle, Agile and H1.

  • Qualifications / Cualificaciones:
  • Drive for Results
  • Planning
  • Organizational Agility
  • Listening
  • Decision making
  • Problem Solving
  • Communication

  • Summary of Duties and Responsibilities / Resumen de funciones y responsabilidades:
  • Prepare and present Post Market Surveillance Review Board meetings for the products under her/his responsibility.
  • Ensure PMS RB records are released in the PLM system on a timely manner.
  • Facilitator of low to moderate complexity investigations and conduct timely and insightful response to investigations. Work on moderate problems where analysis of situation or data requires a review of a variety of factors.
  • Perform queries to provide complaint data and ad hoc trend analysis on reported product problems/complaints.
  • Identify unacceptable trends and ensure application of suitable corrective actions to reduce defects / meet quality objectives (when required).
  • Facilitate investigations for emerging issues.
  • Complete Post Market Surveillance documentation as PMS Plans, PMS Reports, Periodic Safety Update Reports (PSURs), Canadian Summary Reports and similar documentation.
  • Provide complaint data for clinical documents such as Post Market Clinical Follow up (PMCF) and Clinical Evaluation documents.
  • Responsible for planning PMS Reports, PSUR and Canadian Summary Reports cadence.
  • Maintain data mining tools to monitor trends. Define Control and / or Action Limits to detect emerging field issues.
  • Participate in product transfers.
  • Support Health Risk Assessments (HRA) and Health Hazard Evaluation (HHE) processes.
  • Lead and facilitate cross functional meetings, as needed.
  • Provide guidance to the PMS Team on the investigation process of her/his products.
  • Maintain, improve, and simplify procedures, processes, and methods.
  • Participate in Internal and External Audits/Inspection and Assessments.
  • Make decisions following a risk-based approach, implement tools such as FMEA, Fault Tree Analysis (FTA) and risk evaluation.

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