Post Release Case Manager - St. Louis MO
About Concordance
Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.
POSITION OVERVIEW:
The Case Manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Case Managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The Case Manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.
Facilitate participant programming:
- Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on caseload
- Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
- Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
- Uphold the quality and fidelity of Concordance re-entry model curriculum when delivering 1:1 sessions and groups
- Deliver participant Reflections when necessary, in a timely and trauma-informed manner
- Connect participants to community resources such as housing, food, healthcare
- Support Center-wide events
- Perform other tasks as needed
Communicate with multi-disciplinary care team:
- Document sessions (for individual and groups), including noteworthy participant interactions in electronic record system
- Document Reflections using standard forms
- Collaborate with the Care Team, including the Career Coach, and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre-to-post release and alignment with participant goals
- Communicate daily with Center Coordinator regarding participant scheduling needs
- Participate in internal meetings, community partnership meetings and trainings
Personal Attributes:
- Passion for Concordance’s mission
- Energy for a multidisciplinary team environment
- Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
- Ability to foster rapport while maintaining professional boundaries with participants
- High-quality verbal and written communication skills
Required Education and Licensure:
- Bachelor’s degree in social service-related field (social work, psychology, counseling, criminal justice, sociology, or similar)
- CPR/First Aid, preferred, or able to complete within first 90 days
Experience
- 1-3 years minimum experience implementing case management services and documenting interactions
- Prior experience with justice-involved adults or other vulnerable populations
- Proficient in utilizing computer-based programs to document, locate resources, support participants in applications, and upload form
- Aware of impact of trauma and substance misuse
- Knowledgeable about community resources
Physical Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person must be able to sit or stand at a personal computer for typing and reading. This person must be able to see, hear, speak, walk, and sit. Must be able to use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl. Vision abilities required for this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person must be able to sit or stand at a personal computer for typing and reading. This person must be able to see, hear, speak, walk, and sit. Must be able to use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl. Vision abilities required for this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Facilitate 45-minute sessions without a break
- For center events, this person must be willing to help set up, which may include but is not limited to moving classrooms around and carrying and setting up tables and chairs.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Why join Concordance?
This is an exciting opportunity to contribute to a transformative mission and make a lasting impact on the lives of justice-involved individuals. As part of the Concordance team, you'll play a crucial role in advancing our vision and shaping the future of reentry services nationwide.
Team benefits:
We understand the importance of work-life balance and the value of ensuring time for yourself and your family.
- Competitive salary
- Opportunities for professional development and growth
- A dynamic and supportive work environment
- 401(K) matching program
- Generous PTO
- Wellness Stipend
Conditions of employment:
The offer for the right candidate is contingent upon successfully completing the following requirements:
- Passing a drug test
- Verification of employment eligibility via I-9
- Satisfactory completion of a background check
- Verification of employment Verification of education
- Signing the team member handbook
- Declaration of no conflicts of interest
Today, we find ourselves at a pivotal moment in our mission. Join this incredible team and support our efforts to expand our impact.