Principal Technical Strategist — Wallet, Payments, and Commerce Engineering

The Product Operations team is responsible for helping Apple teams operate and execute effectively. Our team is responsible to take some of the most difficult organizational, business, or technological challenges. In this role, you will partner with senior leadership to develop and execute plans that change the way we do our work. To do this role successfully, you need to have a deep technical understanding of how our products work, a strong sense of ownership, and fantastic execution skills. You need to be the kind of person who can wear many hats and do whatever it takes to get the job done. Minimum Qualifications Proven ability to operate independently on ambiguous, high-impact problems with minimal direction Exceptional learning velocity — you've repeatedly entered unfamiliar technical domains and become effective faster than expected Technical fluency — you can read an architecture diagram, understand engineering tradeoffs, and earn credibility with engineers Strong analytical rigor — comfortable with data, systems thinking, and quantitative reasoning; you build your own models and frameworks rather than waiting for them Experience working directly within or embedded alongside engineering organizations and generated technical artifacts (specifications, designs, architectures) Track record of influencing senior stakeholders and driving decisions across organizational boundaries Excellent written and verbal communication; you distill complexity, not add to it 12+ years in strategy, product, consulting, technical program management, software engineering, or similar roles demanding both strategic depth and execution Preferred Qualifications Background in payments, digital wallets, financial services, or commerce platforms Familiarity with payment network ecosystems (card networks, issuers, acquirers, tokenization) Experience at the intersection of hardware, software, and services