Process Associate-International Voice Process -Chennai

Roles and Responsibility\-<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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1. <\/span>Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval<\/span><\/span><\/span><\/span>
2. Conduct Research on accuracy and sufficiency of information for target offices<\/span><\/span>
3. Create accurate, professional notes about the progress of the case<\/span><\/span>
4. Interact with other stakeholders in the ecosystem to derive/share information about cases<\/span><\/span>
5. Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis<\/span><\/span>

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Requirements<\/h3>
Requirement\-<\/b><\/span><\/span>
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1. Strong work ethic, discipline and attention to details.<\/span><\/span>
2. Strong spoken and written communication skills<\/span><\/span>
3. Ability to work in US shifts<\/span><\/span>
4. US Healthcare voice background is a definite advantage, but not a must have<\/span><\/span>
5. Track record of and willingness to work in a role for at least 18 months.<\/span><\/span><\/span><\/span><\/div><\/span>