metromakro

Process Expert - Accounts Receivable (GSC)

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Department: Finance Solution – Accounts Receivable

Location: Pune

Shift: European shift (flexible basis process requirement)

Key Responsibilities:

  • SAP experience is must.
  • Perform Bank receipt allocation in ERP/SAP or other AR processes (customer account reconciliation, customer queries / helpdesk, bad debts provision, dunning, SL close, GL-SL reconciliation, etc.)
  • Review tracking, investigating and reconciliation of un-allocated receipts
  • Clearing the open items by coordination with customers and LFIs
  • Actively support customers for Store closing process and reconcile sales.
  • Performing activities towards month close, provisions, write offs, Valuations, classification of AR etc as per SOPs.
  • Follow up for due and outstanding receivables with customers.
  • Prepare and update SOPs towards work area.
  • Prepare and develop active dashboards and Standard and adhoc reports related to customer O/s aging etc.
  • Review and update GL reconciliation of AR – Ledger account to Customer subledger.
  • Understanding and taking actions for Debit / Credit note issued by customer if any as per the processes.
  • Close coordination with Customers and clients for query management and resolving issues.
  • Conducting Process Refresher trainings, Knowledge tests of team members, updating documentation/SOP.
  • Assisting Team Leaders for preparation of reports both daily, monthly, Governance packs.
  • Perform and document Internal controls related activities to assure quality of tasks.
  • Make internal research on authenticities of payments, customer analysis and Data insights to improve on AR service experience for LFIs.
  • To follow compliance with financial policies and procedures of AR.
  • To reconcile Customer ledgers and provide Balance confirmations to customers.
  • Perform Internal controls documentation and related activities to assure quality of tasks
  • Any other task as assigned by the Team Leader.

Education:

  • Good working experience of MS-Office, Outlook, excel and SAP systems.
  • Should be a Commerce Graduate or MBA finance from reputed university.

Experience:

  • Should have 5+ years of experience in Accounting process handling
  • Should have 2+ years of experience of Accounts receivable process handling in a Shared service center

Skills:

  • Attention to Detail and Problem solving skills
  • Fluent communication and email writing skills to deal with overseas customer.

Key Competencies:

  • Strong understanding of accounting Principles and end to end Accounts receivable process.
  • Environment: Hybrid
  • Travel Requirements: As per Business requirements.