Processes and Control Specialist | GJA 16

Please note: This job was originally posted on 1st April 2026.

Global Credit Risk

The Global Credit Risk department sets the credit risk strategy, ensuring that ING’s lending practices are in line with its risk tolerance and regulatory requirements and managing credit restructuring from a global and central point. Global Credit Risk plays a critical role via its credit risk policies, credit risk appetite setting and credit risk portfolio management in protecting the bank from losses due to defaults or economic downturns.

Credit Risk Processes and Control

You will join a cross-functional team based in Amsterdam, collaborating with stakeholders across Retail and Wholesale Banking, Integrated Risk, and COO Risk. The team operates globally and is responsible for embedding second-line credit risk controls and processes across the bank.

Job description

At ING, we are building a future-fit credit risk organisation that enables scalable, compliant, and efficient risk management across the bank. As a process and control specialist, you will contribute to the development and implementation of second-line credit risk controls and processes, supporting global oversight and helping ING remain resilient and ahead of regulatory expectations.

This role is part of the Credit Risk Processes and Control team, which acts as a strategic enabler between Credit Risk Frameworks & Policies and Credit Risk Quality Assurance. You will help translate policy objectives into actionable controls, build and maintain a global control inventory, and support the monitoring of control adherence through dashboards and reporting. Your work will directly contribute to ING’s ability to manage credit risk effectively across jurisdictions and business segments.

Specific Tasks and Responsibilities

As a Junior Credit Risk Processes and Control Specialist, you will:

• Support the design and translation of credit risk policy obligations into a second-line control inventory, enabling both ex-ante and ex-post testing of credit risk processes.

• Assist in developing Policy Adherence Testing Procedures and Policy Effectiveness Monitoring Standards to ensure robust testing and feedback loops.

• Help build and maintain the global control inventory and contribute to dashboarding efforts that monitor control adherence.

• Act as a junior point of contact for non-SOx 2LoD controls, supporting coordination with local risk units under guidance.

• Contribute to process improvement initiatives through standardisation, automation, and robotisation, identifying opportunities and presenting findings under supervision.

• Participate in regulatory and audit engagements (e.g. ECB, CAS, KPMG), supporting timely responses and remediation planning.

• Collaborate with internal stakeholders to align on control execution and process enhancements, learning to navigate complex stakeholder environments.

Specific Knowledge and Experience

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious, keep learning, and take on responsibility. In return, we’ll back you to grow into an even more awesome version of yourself.

To thrive in this role, you bring:

• A Master’s degree in a relevant field.

• 3–6 years of experience in credit risk or related domains.

• Strong communication skills, both written and verbal, with the ability to present findings clearly and persuasively.

• Proficiency in data analysis and a structured approach to problem-solving.

• Ability to identify problems and collaborate with senior colleagues to resolve them.

• A mindset that values different perspectives, embraces complexity, and seeks continuous improvement.

• Resilience and adaptability in a fast-paced, highly regulated environment.

Reporting Line and Classification

Credit Risk Processes and Control Specialist reports to Lead Credit Risk Processes and Control located in Amsterdam.
This position is classified as: GJA 16 | JG 10 – Job Title: Financial Risk Specialist III | Job Family Group: Risk Management | Job Family: Financial Risk