Product Manager - SEEK Pass

The Role

Reporting to the Principal Product Manager, the Product Manager forms part of a talented cross-functional squad, focused on solving a set of important user Jobs to be Done (JTBD) related to digitised identity and trusted information.

Alongside your co-leaders from Engineering and Operations, you form part of the leadership team of your squad. In our shared leadership model, squad leaders work collectively to shape the roadmap, design, delivery, and optimisation of the Jobs to Be Done and product features within their remit.

The ability to effectively operate within a shared leadership model is highly valued at SEEK Pass. By operating in autonomous & accountable cross-functional squads arranged into a sub-domains, we lift creativity and engagement, develop talent, share context, and scale up the business in a rapidly evolving environment.

Your role will also involve close collaboration with squad team members, other SEEK Pass product managers, SEEK Pass sub-domain and functional leaders, the SEEK Pass leadership team, and potentially various other teams within SEEK such as Product, Strategy, Commercial Excellence / Go To Market, Sales, Marketing, and Strategy.

About SEEK Pass

SEEK Pass is a trusted digital passport used by over 4 million people to manage and share their verified identity, credentials, and documents. By integrating across the HR ecosystem, we aim to provide more value, security and convenience for individuals and organisations in employment-related processes. SEEK Pass now operates across all 8 SEEK markets in the Asia-Pacific (APAC).

Our primary use case is helping job seekers to stand out on SEEK by pre-verifying their qualifications, licences and other credentials so that employers can shortlist them with confidence and speed.

Learn more about SEEK Pass at: https://seekpass.co

Key Responsibilities

• Own a product portfolio aimed at supporting our ambition to add trust to the hiring process across all employment claims
• Develop a deep knowledge of SEEK and SEEK Pass’ strategy, and translate this into the product strategy, vision, roadmap and OKRs (Objectives & Key Results) for user Jobs to Be Done within your squad along with your squad leadership team
• Contribute to the development of SEEK Pass’ overall strategy by acting as a subject matter expert for your product portfolio.
• Build a deep understanding of user and customer needs (through user research, rapid prototyping, feedback, etc.) within your squad, while promoting good design practices that align with SEEK’s Design Principles and branding.
• Along with your squad leadership team, develop a high-performing team empowered to evolve the product portfolio based on a deep knowledge of our users.
• Identify and deliver product improvements that solve important candidate & hirer Jobs to be Done (JTBD), and that strengthen our value proposition & competitive advantage.
• Build collaborative relationships with stakeholders across the SEEK group (e.g. Product Marketing, Design, and other Product Managers) as needed to get things done.
• Understand and provide visibility of product performance within your squad. This includes understanding metrics, assessing performance, and conducting meaningful experimentation that informs priorities and drives measurable impact.
• Stay informed about relevant industry, government and competitor moves and incorporate these into future product decisions

Essential Qualifications, Skills and Experience

• Ability to lead cross-functional teams to deliver innovative products and outcomes in an environment with high uncertainty.
• Experience with defining product requirements, tracking performance, exploring drivers, and diagnosing issues.
• Strong communication skills, with an ability to collaborate across multiple functions and teams, and to build rapport, identify needs, deliver proposals, and influence senior stakeholders
• Strong judgement and decision-making, informed by strategic & commercial acumen. You readily manage multiple priorities and initiatives, identify trade-offs, and prioritise the critical few things that will have an outsized impact for our users.
• Comfort with ambiguity, with a proven ability to solve complex and detailed problems using a logical and data-driven approach.
• Attention to detail, able to identify issues and connect the dots to ensure high-quality products are delivered with consistency.
• Able to manage multiple priorities and initiatives, identifying and proactively communicating trade-offs to SEEK Pass leaders and other senior stakeholders

Other Qualifications, Skills and Experience

• Well developed communication, presentation and interpersonal skills.
• Interest in innovation and new product development.
• Familiarity with agile software engineering practices and concepts.
• Experience in online marketplaces and/or other digital businesses.

Perks and benefits
At SEEK we offer:

• Annual Performance Bonus Plan
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

At SEEK, we may use AI tools to support parts of the hiring process, including reviewing applications or assessing responses. These tools are designed to assist our hiring teams, not replace human judgment. All hiring decisions are made by people. If you’d like more information about how your information is managed during recruitment, please contact the Talent Acquisition Team.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.