Product Manager

ABOUT US:

Skip is on a mission to make life joyful through powered movement.

Movement is a powerful way to build physical, mental and social health. Yet it is elusive for 2 billion people due to age, injury, or disability. We are building products that will restore mobility for millions and enable a new frontier of joyful movement experiences. We want to build a future where a grandparent can easily outrun their grandkids and no one is left behind at the trailhead.

Skip is a 24-person early-stage start-up that spun out of Google X in 2023. With deep cross-disciplinary expertise and key partnerships (e.g. with Arc’teryx) we are uniquely positioned to launch the first commercially successful wearable robotic device, the MO/GO, develop a platform to launch future Movewear products and transform millions of lives in the coming years.

THE ROLE:

We are seeking a highly motivated and adaptable Product Manager to own the product vision and roadmap for the MO/GO and our broader Movewear platform. This is a rare opportunity to define what it means to build a consumer product in an entirely new category: one that physically moves with people, adapts to their bodies, and improves their lives in a tangible, measurable way.

You'll be the connective tissue between our users and the teams building for them, translating deep customer insight into clear priorities for hardware, firmware, software, and operations. You'll work directly with our founders and leadership to shape not just what we build, but why and when.

Some of the specific responsibilities include, but are not limited to:

• Own the product roadmap for the MO/GO from our current early-adopter phase through mass-market launch, balancing user needs, technical constraints, and business goals across hardware and software

• Define and prioritize features across the full product stack: the device itself, the companion mobile app, cloud services, and the onboarding and support experience

• Be the voice of the customer: run user research, synthesize feedback from early pilots and field deployments, and turn qualitative insight into quantitative priorities

• Partner with hardware, firmware, and software engineers on a day-to-day basis; understand tradeoffs well enough to make fast, well-reasoned calls without slowing the team down

• Collaborate with operations and supply chain on launch readiness, including coordinating across EVT -> DVT -> PVT milestones and managing the dependencies between product decisions and manufacturing timelines

• Work with our partnerships team to align product capabilities with our key commercial relationships (e.g. Arc'teryx) and identify opportunities to expand the platform

• Own the post-purchase experience end-to-end, including returns, repairs, exchanges, and warranty policies, and use what you learn there to feed directly back into the product roadmap

• Define success metrics for every major initiative and hold the team accountable to outcomes, not just output

• Contribute to our longer-term product vision, including our Parkinson's device and future Movewear platform, by staying close to the science, the clinical research, and the people who stand to benefit most

• Wear prototypes several hours a week to participate in data collection, test new builds, and provide real-world product feedback

• Bring joy to the team, participate in embarrassing team events, tolerate KZ's terrible music choices

BASIC QUALIFICATIONS

• 8+ years of experience in product management, with at least 2 years on a physical or hardware product

• Demonstrated ability to drive cross-functional alignment and ship products in ambiguous, fast-moving environments

• Strong instincts for user research: you know how to find signal in noisy feedback and translate it into decisions the whole team can rally around

• Comfortable going deep on technical topics with engineers; you don't need to write the code, but you need to understand the constraints

• Data-driven but not data-dependent: you can make a call when the data runs out

• Excellent written and verbal communicator; you can make a complex tradeoff legible to an engineer, an executive, and a first-time user in the same week

• Ability to relocate to work at the Skip Bay Area office

• Sense of humour, tolerant of Aussie & Canadian spelling

BONUS POINTS

• Experience with consumer health, medical devices, wearables, or any product that physically interacts with the human body

• Familiarity with regulated product development or clinical evidence standards (FDA, CE)

• Background in hardware development cycles (EVT, DVT, PVT) and what it actually takes to get from prototype to mass production

• Experience working at an early-stage start-up, ideally as the first or second PM

• Understanding of ML/AI product development, particularly the unique challenges of products where the model is the experience

• Personal motivation to improve human movement

This is a full time hybrid position working at the Skip office in the Dogpatch neighborhood of San Francisco.

Skip is an equal opportunity employer. Our hiring decisions are based on need and competence to satisfy said need. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other legally protected status.

Any and all offers of employment extended by Skip are conditional on candidates’ ability to provide satisfactory proof of eligibility to maintain full-time employment in the United States.