Product Owner

The Product Owner is responsible for defining and prioritizing the product backlog to align with strategic goals, customer needs, and AI-enabled product opportunities. This role partners closely with Product Managers to translate product strategy into execution and collaborates with cross-functional teams to deliver high-impact healthcare SaaS solutions that enhance user experience, compliance, and intelligent workflow automation.

Key Responsibilities:

Strategic Backlog Management

• Define and maintain the product backlog with clear priorities

• Partner with Product Managers to translate product strategy into actionable user stories and prioritized backlog items

• Align backlog with customer value, compliance needs, and opportunities to embed technology/AI driven capabilities where they improve outcomes and efficiency

Agile Execution & Iterative Development

• Drive agile ceremonies and sprint planning

• Collaborate with engineering and design teams for delivery

• Ensure continuous improvement through feedback loops

• Partner with development, operations and data teams to shape all features, validate outcomes, and iterate based on user and business impact

Healthcare Domain Expertise

• Understand healthcare workflows and compliance standards (HIPAA, HL7, FHIR)

• Design for interoperability and regulatory alignment

• Prioritize features that improve clinical and operational outcomes

• Understand the application of AI in healthcare workflows, including documentation support, decision support, and automation, while considering accuracy, safety, and regulatory implications

Stakeholder Engagement & Communication

Partner closely with Product Managers to communicate product vision, roadmap priorities, and execution tradeoffs across teams

• Manage expectations and feedback from internal and external stakeholders

• Facilitate alignment between product, engineering, and clinical teams

• Maintain tight alignment with cross functional team on goals, release priorities, customer feedback, and evolving business needs

Data-Driven Decision Making

• Conduct market and user research to inform product decisions

• Use analytics tools to measure feature impact and guide prioritization

• Apply insights to optimize product performance and user experience

• Leverage product, customer, and operational data to identify, prioritize, and measure use cases that improve workflow efficiency, quality, and user outcomes

Required Qualifications:

Education & Experience Guidelines

• Bachelor’s Degree in relevant field

• 2-5 years of relevant work experience

• Proven experience as a Product Owner in a SaaS environment

• Familiarity with AI/ML-enabled product capabilities, prompt-driven workflows, and responsible AI considerations such as accuracy, transparency, bias, privacy, and human oversight

• Experience in healthcare SaaS is highly preferred; experience supporting AI-enabled or data-intensive products is a plus

• Travel up to 30%

• Familiarity with analytics tools and data-driven decision making

• Understanding of HL7, FHIR, and other healthcare interoperability standards

Fortive 9 Behaviors by Level:

Executing and Contributing

Customer Obsessed: Understands the customer’s needs through observation, questioning and going to Gemba.

Strategic: Uses data to make informed decisions while anticipating future trends and aligning actions with organizational goals.

Innovation for Impact: Proactively explores new perspectives and experiments to solve day-to-day problems.

Inspiring: Understands how their work contributes to the organization’s purpose.

Builds Extraordinary Teams: Actively fosters collaboration by contributing positively, supporting shared goals, helping others succeed, and celebrating team achievements together.

Courageous: Shows strength through action—moves quickly toward goals, embraces uncertainty, speaks up, and perseveres through challenges with confidence and integrity.

Delivers Results: Sets high standards and consistently delivers by focusing priorities and overcoming obstacles, and upholding organizational values.

Adaptable: Applies rigor by working thoroughly and following processes without cutting corners while remaining adaptable.

Lead with FBS: Goes to Gemba—observes real-world processes, not just meetings. Embraces FBS by applying its fundamentals to improve work, engage in kaizen, and continuously grow knowledge and usage.