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availity

Product Owner II

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Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description

Roles & Responsibilities

We are seeking a Product Owner II for the Clearinghouse & Gateway Platform team (India) to act as the critical bridge between Product Management and Engineering. This role is responsible for translating strategic product vision into high-quality execution across complex, high-volume healthcare transaction platforms.

Reporting to the Manager of Product, you will work closely with Product Managers, Engineering, and cross-functional teams to ensure the delivery of scalable, data-driven, and customer-centric capabilities across Availity’s Clearinghouse and Intelligent Gateway ecosystem.

Strategic Product Management

  • Lead product/ feature strategy from concept and definition through launch and ongoing optimization.

  • Identify market opportunities, define product and feature vision, and ensure the drivers of revenue and profitability are in place.

Product Ownership and Cross-Functional Execution

  • Partner with design and technology teams to drive product design, feature definition, prioritization, roadmap development, and planning.

  • Own overall product success by collaborating with product leaders, partners, vendors, and customers to deliver solutions that meet market needs.

  • Support key decisions on roadmaps, go-to-market planning, and delivery priorities while removing roadblocks for delivery teams.

  • Lead as an individual contributor through influence, cross-functional collaboration, and strong understanding of the product management lifecycle and its core artifacts.

Data-Driven Delivery and Release Readiness

  • Use data insights, dashboards, and analytics to guide prioritization and continuous improvement.

  • Support release readiness by ensuring features are production-ready, validated, and clearly communicated.

Innovation and Market Impact

  • Continuously identify opportunities to enhance the platform through automation, intelligence, and AI-driven capabilities.

  • Collaborate with Product leaders to assess market opportunity and product viability, articulate ROI clearly, and serve as a strong internal and external champion for the product.

Must Haves

  • 7+ years of Product Management / Product Owner experience, with strong ownership of product execution.

  • Mandatory experience in U.S. Healthcare RCM, Clearinghouse, or Revenue Cycle platforms.

  • Deep understanding of:

  • Claims lifecycle, eligibility, ERA, prior auth, and payer-provider workflows

  • Clearinghouse operations (validation, routing, transaction processing)

  • Strong experience with EDI transactions (X12), APIs, and healthcare data exchange ecosystems.

  • Experience building or working with:

  • Dashboards, reporting, and analytics solutions

  • Data-driven product features and insights

  • Strong proficiency in:

  • Writing user stories, acceptance criteria, and functional requirements

  • Backlog prioritization and Agile product delivery

  • Experience with Agile/Scrum tools (Jira, Confluence) and working within SAFe or similar frameworks.

  • Strong problem-solving skills with the ability to connect business workflows to technical solutions.

  • Awareness of emerging AI capabilities and trends and their application in product development.

  • Excellent communication and stakeholder management skills.

  • B.Tech (Engineering degree) is required.

Nice to Have

  • Experience building or contributing to AI-native or AI-driven products.

  • Hands-on technical understanding:

  • Exposure to REST APIs, microservices, and cloud architecture

  • Ability to query databases (SQL) for analysis and validation

  • Exposure to:

  • Cloud platforms (Azure / AWS)

  • API platforms or developer ecosystems

  • Healthcare interoperability standards (FHIR, HL7)

  • Experience working on high-scale transaction platforms (millions/billions of transactions).

  • Familiarity with:

  • Data pipelines, workflow orchestration, or billing systems

  • Product analytics tools (Power BI, Pendo, etc.)

  • Experience in a healthcare technology or platform-driven organization.

Key Skills We’re Looking For

Healthcare Domain Expertise

  • Strong understanding of U.S. healthcare revenue cycle and clearinghouse operations.

  • Ability to visualize and optimize end-to-end transaction flows across payers, providers, and vendors.

  • Knowledge of EDI ecosystems and healthcare data exchange patterns.

Product Ownership

  • Strong ownership of backlog and prioritization aligned with business outcomes.

  • Ability to translate strategic goals into clear, executable requirements.

  • Strong judgment in balancing speed, quality, and scalability.

  • Comfort working in ambiguity and evolving platform environments.

Technical & Data Fluency

  • Ability to engage effectively with engineering on APIs, data models, and architecture decisions.

  • Hands-on comfort with SQL, analytics, and dashboards.

  • Understanding cloud-native architectures and distributed systems.

Cross-Functional Execution

  • Strong collaboration across product, engineering, operations, and leadership teams.

  • Clear and concise verbal and written communication.

  • Ability to drive execution while staying focused on customer and platform outcomes.

Eligibility

Availity culture and benefits:

  • Availity is “Great Place to Work”! certified. Culture is important to us and there are many ways for you to make your mark here!

  • Availity is a culture of continuous learning. We have many resources and experts in our tech stack that can help get you there too!

  • Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.

  • We offer a competitive salary, bonus structure, generous total wellbeing packages including company sponsored insurance coverages, outpatient care, preventive health checks and Employee Assistance Programs (EAP). We offer 24 days of paid time off to all our fulltime associates + 12 paid holidays.

  • Availity offers paid Parental Leave (as per Maternity Act and internal paternity time off policy) for both moms and dads, both birth parents and adoptive parents.

  • Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with organizations to extend various CSR services.

Availity perks for remote, hybrid and office-based associates:

  • We offer a flexible working environment! Working arrangements are discussed from time to time to help ensure you have a working environment to thrive in!

  • All associates have the opportunity to have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization.

  • Availity events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule.

  • We appreciate work/life balance! Need to get a quick break in between meetings? We have Carrom board, Foosball, various board games, and video games at our office premises to help you decompress

  • We’ve got you (office-based associates) covered with free coffee and tea anytime you want and subsidized food (lunch / dinner).

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.