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NirYu

Product Owner

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The Role:

We are seeking an experienced Product Owner to lead the migration. This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven transformation across various functions.

Key Responsibilities:

  • Product Ownership & Strategy

    • Define and own the product vision, roadmap, and backlog for the CRM migration program

    • Translate business needs into clear user stories, acceptance criteria, and prioritized backlog

    • Align CRM capabilities with commercial excellence, omnichannel engagement, and customer experience goals

  • Migration & Transformation Delivery

    • Lead functional design and migration from Veeva CRM to Salesforce Life Sciences Cloud

    • Ensure data migration integrity, including HCP/HCO master data, interactions, and consent management

    • Support process harmonization and standardization across regions and brands

  • Stakeholder Management

    • Collaborate with Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT stakeholders

    • Act as the primary interface between business and delivery teams (Dev, QA, Data, Integration)

    • Drive decision-making forums, backlog grooming, sprint planning, and demos

  • Agile Execution

    • Own Agile ceremonies: sprint planning, backlog refinement, reviews, retrospectives

    • Ensure timely delivery of high-quality increments aligned with business priorities

    • Continuously optimize backlog based on business value and feedback loops

  • Compliance & Regulatory Alignment

    • Ensure CRM solution adheres to pharma compliance requirements (e.g., promotional guidelines, consent, transparency reporting)

    • Collaborate with Legal/Compliance to embed auditability and regulatory controls

  • Integration & Ecosystem Enablement

    • Drive integration with key platforms such as:

      • Marketing automation (SFMC / Adobe)

      • Data platforms (MDM, CDP, Data Lake)

      • Patient Services / HUB systems

      • Support omnichannel engagement enablement and analytics integration

Requirements:

  • 8–12+ years of experience in Product Ownership / Business Analysis / CRM transformation

  • Strong experience in Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)

  • Proven track record in CRM migration or large-scale digital transformation in pharmaceuticals or life sciences

  • Deep understanding of:

    • HCP engagement models

    • Field force operations

    • Pharma compliance & regulatory requirements

  • Hands-on experience with Agile/Scrum delivery models

  • Strong stakeholder management and executive communication skills

Originally posted on Himalayas