Product Specialist
Toyota Finance Australia (TFA) is the country’s largest automotive financier. Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people.
In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.
At TFA we’re committed to empowering our customers to get into their new car and onto the road.
We’re also passionate about, and committed to, our people. Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow.
Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.
From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.
We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.
We’re working towards a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at TFA.
Join us and help drive the future.
We’re now looking for a Product Specialist to join our Market & Partner Development - Commercial Product team and help shape the future of our product ecosystem.
About the role
As a Product Specialist, you’ll support the end‑to‑end development, improvement, and in‑life management of products across TFA’s mobility ecosystem. Working closely with the Product Manager and cross‑functional teams, you will contribute to product strategy, conduct market analysis, and help deliver solutions that meet customer needs and align with TFA’s strategic objectives.
This is an exciting opportunity for someone who is analytical, collaborative, and passionate about product development within a fast‑moving financial services environment.
How you'll make an impact
Product & Service ecosystem -
Support product vision, strategy, and roadmap development through the utilisation of TFA prioritisation frameworks and other product tools
Conduct thorough market research, monitoring, and analysis to generate actionable, data-driven insights.
Support the successful ideation, development, and delivery of new and improved products and services using market and competitor research and insights
Support the development and management of customer journey mapping
Responsible for the assessment, prioritisation, and resolution of business requests to facilitate in-life product and process improvements
Support the implementation and integration of product changes into existing or new business processes.
Accountable for the ongoing review and management of highly complex system-related issues with the support of IT and other business areas.
Act as a subject matter expert on TFA policy, process, and procedure matters across product functions, and serve as a key escalation point for resolution of business and system-related issues.
Responsible for documenting processes, policies, and procedures, relating to TFA products and services ensuring all are maintained and reviewed regularly in accordance with TFA guidelines.
Monitor supplier performance, quality assurance, and delivery timelines
Stakeholder Management -
Coordinate with internal stakeholders to gather requirements and feedback.
Support communication and training activities related to product launches and updates.
Maintain relationships with external partners and suppliers to ensure product alignment and delivery.
Assist in managing change initiatives and ensuring stakeholder engagement.
Represent the product team in working groups and project meetings as required.
Your attributes
2–5 years’ experience in financial services, automotive, or fleet industries
Strong analytical and problem‑solving capability
Excellent communication and stakeholder engagement skills
Ability to influence, build relationships, and collaborate across teams
Solid understanding of Toyota Way business practices
Life at Toyota & What we offer you
We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.
Toyota Australia is well-recognised for offering:
Flexible hours and workspaces
Career Development
26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers
Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
Paid volunteer days to support your community / Employee Community Grants Fund
Employee Car Benefit Scheme
Building a great place to work
You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Toyota is an endorsed employer for all women. Please review the Work180 website for further information.
Come with us and help create the future.