Production Support Developer

Experience: 6-9 Years
Role: Production Support Developer

Responsibilities:

· As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.

· Update Jira, Confluence with change details.

· Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.

· Coordinate with testing team to ensure defects are addressed on priority.

· Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.

· Ensure code merged on regular basis to git.

· Take end-to-end ownership on production defect fixing until released to production.

· Guide and manage offshore team.

· Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.

Requirements:

· 8-10 years of Java-J2EE experience

· Proficiency with Java 8, Spring, Sprint Boot, Apache Camel, Spring Batch, Git, Maven, DevOps, Junit, Mockito

· Strong hands-on experience in Micro service and Apache Camel (EIP).

· Proficiency with SOA, REST/SOAP Web services, JSON/XML, Apache FreeMarker.

· Good knowledge on REST Architecture constraints.

· Hands on experience in REST API implementation, creating, maintaining and versioning API’s.

· Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience.

· Write production quality and thoroughly tested code.

· A professional with extensive knowledge and experience in using the Splunk platform to analyze data, create reports, and visualize information.

· Experience in developing with testing frameworks such as Junit, Mockito.

· Hands on experience on shell scripts and proficiency in using Linux/bash shell.

· Understanding of Continuous build and Integration methodologies.

· Experience in integrating and using wide variety of open-source technologies and cloud services.

· Go getter attitude in getting things done with minimal supervision.

· Able to work extended hours and over weekends to support Prod releases / investigation of Incidents.

· Respond and participate in major incident responses (24x7)

· Experience working in a L3/L2 preferable.

· Support SIT and UAT of code or configuration fixes.

· •Identify and design improvements to the application (e.g. to reduce technical debt)

· Escalate and track appropriate problems for software vendors to provide permanent fixes.

· Experience working on TeamSite from OpenText and Adobe Enterprise Manager is a plus.

· Prepare and test deployment plan, and seek approval for deployment from change control forum

· Provide or contribute to reports on incidents, problems, service requests and application changes.

Key Skills:
JAVA, Spring Boot, Linux, Splunk query, Apache Camel integration framework, ObjectDesign and Modeling, DevOps (Git, Jenkins, Maven, Artifactory, Sonar cube, etc.), IntelliJ, Oracle, Maria DB,SOA,REST/SOAP Web services, JSON/XML, Apache FreeMarker.