Program Analyst

This position is in the VA Central Office Veteran Readiness and Employment (VR&E) Service. The Program Analyst performs qualitative and quantitative data collections and analysis to report pertinent information needed to carry out VR&E mission. This position may be filled in Washington DC or Nashville TN.

Specific duties include: The incumbent works as a team member to develop or refine data processing techniques for the purpose of automating data calculations to enhance reporting capabilities for the VR&E program. Designs and conduct program reviews and performance assessments to evaluate VR&E effectiveness, efficiency, workload, and service delivery outcomes. Develop and deploy real-time data for evidence-based decision making throughout the enterprise by leveraging existing and future technology. Analyzes and identifies program areas which can be improved by evidence-based decision making, driven by data. Furnishes expert advice and technical assistance on issues concerned with proposed policies and procedural changes that may significantly affect the data intake and processing of Veterans claims and services. Uses SQL to extract, join, and transform data from VR&E and enterprise data sources (e.g., relational databases, reporting repositories) to create repeatable analytic datasets that support performance measurement and program analysis. Builds and maintain validation routines and control tables (e.g., record of counts by key dimensions, referential integrity checks, duplicate detection, exception reporting, and trend-break alerts) to ensure data accuracy, completeness and consistency across reporting cycles. Translates stakeholder questions into reporting specifications and metric definitions; establishes acceptance criteria and performs quality assurance reviews to verify calculations, filters, drill paths, and narrative interpretation. Uses enterprise reporting and visualization platforms (e.g., OBIEE, Power BI, Tableau, or comparable tools) and supporting software (e.g., Excel) to present results clearly and accurately. Maintains reporting governance artifacts (metric catalog, change log, logic statements, key data dictionary elements, and lineage summaries) to promote consistent interpretation and controlled change management. Coordinates with OIT, data owners, and support resources (internal or external) to resolve data quality issues, remediate defects, and implement enhancements. Communicates status, risks, and impacts to leadership and stakeholders and support implementation planning to ensure solutions align with operational needs and reporting standards. Develops user guides and instructions for VR&E staff on analytic products and reporting functionality. Provides training and information sessions for users and other interested parties, and responds to questions to improve adoption and correct interpretation of measures. Performs all other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS11/12/13. Work Schedule: Full time, Monday through Friday 8:00am-4:30pm. Compressed/Flexible: Available. Telework: Available - as dictated by Agency Policy. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst; GS13- 39186-A, GS12- 411155-A, GS11- 41116-A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.