Program Manager

OUR COMPANY

EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW
We are seeking an experienced professional to take on the role of Embedded Programme Management for one of our Global clients. This position will lead the resolution of complex technical challenges across various LMR (Land, Mobile & Radio) security initiatives in the EMEA region. In this role, you will collaborate closely with cross-functional teams and key stakeholders, helping to streamline processes, drive security initiatives, and ensure the successful execution of projects within the security domain.

WHAT YOU WILL DO

• Confirm installation from concept to final handover of all system components as described.
• Ensure labour, equipment, and materials are planned and executed by project-assigned installation partners to deliver a complete and operational system as specified by the client.
• Own the end-to-end lifecycle of critical third-party vendors, from Project beginning to day-to-day delivery and performance management.
• Act as the primary escalation point for vendor bottlenecks, proactively resolving blockers to protect program timelines.
• Serve as the strategic partner for key stakeholders, liasing with the client, translating their business objectives into realistic program roadmaps.
• Confirm planned procurement and installation of access control wire and cables unless otherwise noted.
• Oversee completion of inspection, testing, demonstration, and acceptance of equipment, software, materials, installation, documentation, and workmanship.
• Ensure Quality Assurance and Quality Control processes are adhered to under this Statement of Work (SOW).
• Confirm project SLAs are met with security systems active by Practical Completion, as defined by client.
• Ensure installation of approved equipment and any additional equipment requested by the client according to the project-specific scope of work.
• Accurately report on SLAs via agreed tools as indicated by the execution framework and PMO model.
• Identify and track project constraints daily.
• Maintain logs for risks, actions, issues, and decisions.

ESSENTIAL CRITERIA

• Minimum of 5 years' experience in a program management position.
• Experience managing multi-threaded programs with multiple interconnected workstreams and cross-dependencies.
• Proven track record in project delivery with exceptional interpersonal skills.
• Familiarity with project management software.
• Strong Vendor Management skills.

DESIRED CRITERIA

• Project management experience in security or radio operations deployment, preferably in a global environment.
• Prince2 or equivalent qualifications.
• Experience with RF & LMR projects.
• Motorola, iBwave, SmartPTT exposure

BELONGING AT EOS

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.