Program Manager, Operations Avivo Village
Program Manager, Shelter Operations
Avivo Village Central Minnesota – St. Cloud
A proven model. A new community. A rare opportunity to help lead the launch.
Do you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.
Avivo is bringing Avivo Village to St. Cloud.
Building on the success of Avivo Village North Loop in Minneapolis, Avivo is opening Avivo Village Central Minnesota, a newly constructed location designed to provide low‑barrier, trauma‑informed emergency shelter for individuals experiencing homelessness in the St. Cloud area.
We are seeking a Program Manager, Shelter Operations who is excited to help implement an established Avivo Village model while playing a key role in shaping how that model is brought to life in a new community—establishing strong operations, a supportive staff culture, and effective community partnerships from the beginning.
This is a leadership opportunity grounded in a trusted framework, with meaningful influence during program launch and early operations.
Why This Role Is Unique
- A brand‑new Avivo Village location in St. Cloud, opening its doors for the first time
- A proven, well‑established shelter model, informed by years of experience in Minneapolis
- Meaningful leadership presence during program launch, staffing, and operational start‑up
- A 32‑hour work week with full‑time benefits, supporting sustainable and effective leadership
You will not be creating a new model—but you will help ensure it is implemented with care, consistency, and responsiveness to the St. Cloud community.
About the Role
As Program Manager, Shelter Operations, you will oversee the day‑to‑day operations of Avivo Village Central Minnesota, providing leadership to a 24/7 team of frontline shelter staff and ensuring high‑quality, dignity‑centered services for shelter guests.
Key responsibilities include:
- Lead staff in delivering low‑barrier, trauma‑informed, wellness and safety focused shelter services
- Support consistent implementation of the Avivo Village program model within a new location
- Provide hands‑on, visible leadership during program launch and ongoing operations
- Supervise, coach, and develop frontline staff across shifts
- Respond to urgent situations and support staff through crisis response
- Establish strong communication practices, staffing rhythms, and operational consistency
- Build and maintain collaborative relationships with local partners, funders, and stakeholders
This role blends people leadership, operational oversight, and on‑site presence, particularly during the early stages of the program.
Schedule & Work Expectations
This position is a 32‑hour per week role (Wednesday - Saturday) with full‑time benefits.
Typical work expectations include:
- Regular schedule of Wednesday - Saturday with primarily daytime hours, with some evening hours
- Occasional overnight shifts based on program needs
- Participation in a shared on‑call rotation, distributed among shelter leadership for designated periods during the month
Specific details regarding overnight frequency and on‑call expectations will be discussed during the interview process.