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Ziply Fiber

Program Manager, Technology

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Position Title: Program Manager, Technology<\/span><\/span><\/span><\/b>
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Base Salary: <\/span><\/span><\/span><\/b><\/a>$105,000 to $155,000 annually DOE<\/span><\/span><\/span><\/span>
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Bonus: <\/span><\/span><\/span><\/b>Target annual bonus<\/span><\/span><\/span><\/span>
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Benefits:<\/span><\/span><\/span><\/b> Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.<\/span><\/span><\/span><\/span>
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Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. <\/span><\/span><\/span><\/span>
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As our state\-of\-the\-art fiber network expands, so does our need for team members who can help us grow and realize our goals. <\/span><\/span><\/span><\/span>
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Our Company Values:<\/span><\/span><\/span><\/b> <\/span><\/span><\/span><\/span>
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  • Genuinely Caring: <\/span><\/span><\/span><\/b>We treat customers and colleagues like neighbors, with empathy and full attention. <\/span><\/span><\/span><\/span>
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    • Empowering You: <\/span><\/span><\/span><\/b>We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. <\/span><\/span><\/span><\/span>
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      • Innovation and Improvement: <\/span><\/span><\/span><\/b>We constantly seek ways to improve how we serve customers and each other.\u202f <\/span><\/span><\/span><\/span>
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        • Earning Your Trust: <\/span><\/span><\/span><\/b>We build trust through clear, honest, human communication. <\/span><\/span><\/span><\/span>
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          Job Summary<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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          The Program Manager for Technology leads the planning and execution of telecommunications and network modernization programs composed of multiple related projects within a defined domain.<\/span><\/span><\/span><\/span><\/span>
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          This role is responsible for coordinating project teams, managing cross\-functional alignment, and ensuring program outcomes are delivered on time, within scope, and aligned to business strategy. The role brings structure, discipline, and accountability to complex, multi\-project efforts in a highly technical environment.<\/span><\/span><\/span><\/span><\/span>
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          The Program Manager also ensures that program deliverables support operational readiness and long\-term strategic objectives.<\/span><\/span><\/span><\/span><\/span>
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          Essential Duties and Responsibilities:<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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          The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.<\/span><\/span><\/span><\/span><\/span><\/span>
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          Program Leadership & Delivery<\/span><\/span><\/span><\/span><\/b><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Lead delivery of complex telecom and network technology programs, overseeing multiple related projects within the assigned domain.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Coordinate project managers and cross\-functional teams including network engineering, IT, operations, vendors, and business stakeholders.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Employee may manage and oversee contractors or external project leads executing projects within the program, ensuring alignment to program goals, timelines, and delivery standards.<\/span><\/span><\/span><\/span><\/span>
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          Program Planning, Governance & Risk Management<\/span><\/span><\/span><\/span><\/b><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Develop and maintain integrated project plans, including scope, schedules, dependencies, and sequencing across projects.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Establish and manage program governance, ensuring consistent delivery standards and cadence across all program projects.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Manage program and project\-level risks, issues, and dependencies, driving timely mitigation and escalation when necessary.<\/span><\/span><\/span><\/span><\/span>
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          Resource & Financial Management<\/span><\/span><\/span><\/span><\/b><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Optimize resource allocation and capacity planning across program workstreams.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Monitor program and project\-level financial performance, including budgets, forecasts, and funding alignment.<\/span><\/span><\/span><\/span><\/span>
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          Stakeholder Communication & Continuous Improvement<\/span><\/span><\/span><\/span><\/b><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Ensure clear communication of program status, timelines, impacts, and risks to leadership and stakeholders.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Support continuous improvement of program management processes and delivery discipline.<\/span><\/span><\/span><\/span><\/span>
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          Operational Readiness & Strategic Alignment<\/span><\/span><\/span><\/span><\/b><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Ensure programs meet operational readiness requirements and support transition to production and field teams.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Align program outcomes to strategic goals and ensure benefits realization is tracked and reported.<\/span><\/span><\/span><\/span><\/span>
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          Other Duties<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Performs other duties as required to support the business and evolving organization<\/span><\/span>.<\/span><\/span><\/b><\/span>
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          Required Qualifications:<\/span><\/span><\/span><\/b>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>High school diploma or GED.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Bachelor\u2019s degree in a related field or equivalent professional experience.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Minimum of five (5) years of project or program management experience in telecommunications, technology, or a related field.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Proven experience leading multi\-project programs or complex technology initiatives.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Strong understanding of network infrastructure, platforms, and telecom environments.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Demonstrated success coordinating cross functional teams in fast paced environments.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Excellent organizational, communication, and stakeholder management skills.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Ability to bring structure, clarity, and execution discipline to ambiguous or complex initiatives.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Strong analytical and problem\-solving skills with the ability to interpret technical information and translate it for business stakeholders.<\/span><\/span><\/span><\/span><\/span>
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          Preferred Qualifications:<\/span><\/span><\/span><\/b>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Experience with network modernization, transformation, or infrastructure initiatives.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Familiarity with Agile, Waterfall, and hybrid delivery methodologies.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Experience using project management tools such as Smartsheet, Jira, and Confluence.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Strong attention to detail and ability to manage multiple priorities.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Ability to work independently while collaborating across teams.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Ability to influence and motivate cross functional partners.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Experience managing vendor or partner relationships, including contract deliverables and performance.<\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Demonstrated knowledge of business operations workflows and the project deployment lifecycle, including design, build, test, and launch phases. <\/span><\/span><\/span><\/span><\/span>
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          ·<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span><\/span>Experience developing program level dashboards, reporting, and performance metrics.<\/span><\/span><\/span><\/span><\/span><\/span>
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