Program Manager

Program Management Office (PMO)

• Portfolio Oversight: Deliver successful, globally consistent, and efficient project management across the portfolio with full reporting transparency.
• Risk Management: Aggregate & manage risk reporting (financial, schedule, legal, and reputational) on a monthly basis. Provide assessments of trends and potential impacts to the Client .
• Resource Planning (FDM): Implement the "Flexible Delivery Model" to ensure efficient resource allocation. Provide forecasting and recommendations for resourcing on a project basis against the capital plan.
• Safety Compliance (CEHS): Establish and implement a comprehensive Construction Environmental Health & Safety (CEHS) program. Confirm that all third-party vendors and General Contractors comply with Client safety processes.
• Process Improvement: Develop and implement a global "Lessons Learned" process that commences at project kick-off and continues throughout the lifecycle. Update playbooks and standards based on these insights.

B. Commercial & Financial Management

• Capital Planning: Coordinate the development of annual and multi-year capital plans. Capture project goals, scope, and programmatic requirements to form baseline estimates.
• Budget Management: Manage budgets based on actual costs, market conditions, and negotiated bulk deals. Leverage Client sourcing teams & platforms where possible.
• Variance Reporting: Facilitate monthly financial variance reporting, reconciling approved budgets against forecasts and justifying variances to the Client .
• Cost Control: Collaborate with Quantity Surveyors (Cost Managers) to provide independent cost, commercial, and risk recommendations.

C. Project Delivery (Strategy to Close-out)

• Strategic Planning & Due Diligence: Support the Transactions Management team during site selection by managing the Technical Due Diligence (TDD) process, including test-fits, infrastructure assessments, and budget estimates.
• Project Initiation: Develop the Project Charter and Execution Plan outlining goals, scope, schedule, and budget, achieving sign-off from the Client.
• Design Management: Direct and coordinate architects, engineers, and design teams from needs analysis through working drawings. Manage the design "Stage Gate" approval process.
• Schedule Management: Develop a strategic end-to-end delivery schedule compliant with Client Schedule Management Standards, incorporating design, procurement, and stakeholder milestones.
• Construction Oversight: Serve as the Contract Administrator for Main/General Contractors. Conduct regular (weekly/bi-weekly) site meetings to monitor progress, safety, and quality.
• Stakeholder Integration: Coordinate with internal Client Stakeholders (e.g., Food, AV, Security, Transportation) to ensure their specific requirements are integrated into the master schedule and design.

D. Procurement

• Strategy & Sourcing: Develop commercial strategies and Leverage Client sourcing teams & platforms where possible for consultants and contractors.
• Bid Analysis: Lead the evaluation and interviewing of contractors. Present formal written recommendations to the Client based on pricing, experience, safety records, and financial stability, wherever possible.
• Supplier Diversity: Identify and engage diverse-owned suppliers where possible and track spend data accordingly.

E. Close-out & Handover

• Punch List Management: Coordinate the preparation and completion of punch/snag lists.
• Documentation: Assemble all guarantees, warranties, O&M manuals, and "as-built" drawings for upload to the Client’s platforms/portals.
• Financial Close: Manage the release of claims and issuance of final certificates of completion and payment.

. QUALIFICATIONS & SKILLS

• Accadmic’s: B.E. Civil / B.Arch along with formal Project Management Qualifications (NICMAR / PMP / Master’s in Project Management)
• Experience: Minimum 12-15 years+ of Proven track record in managing complex construction : base build to fitout best in class innovative workplace projects from strategic planning through decommissioning.
• Methodology: Expert knowledge of project controls, including budget/cost management, schedule management, and risk registers
• Technology: Proficiency in Client-specific technology systems.
• Communication: Ability to facilitate decision-making with "Client " and manage diverse service lines/stakeholders across the client organization eg Food, Fitness, AV, etc.
• Contract Administration: Strong experience in administering contracts for General Contractors and Design Teams, including change order management and lien waiver reviews.
• Certifications: Desired but not mandatory: LEED / WELL, PMP, RMP, PfMP

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