Program Manager Workforce Optimization

Overview

Shift: 8a-5p, Full-time

Location: Remote with the need to come onsite to West Des Moines, IA.

We are seeking a Program Manager to lead operational and strategic initiatives that support workforce optimization and clinical operations. This remote position requires occasional site visits based on business needs. The Program Manager will coordinate program activities, support implementation efforts, monitor performance, and collaborate with leaders across the organization to drive process improvements, achieve organizational goals, and ensure successful execution of key projects and priorities.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Coordinate workforce optimization programs and initiatives using operational, staffing, quality, and financial data to support performance improvement and decision-making.
• Serve as a resource for workforce optimization processes, systems, and best practices while supporting education, training, and implementation efforts.
• Partner with leaders and cross-functional teams to improve workflows, drive operational consistency, and support organizational change initiatives.
• Manage and support assigned projects, including planning, communication, implementation, tracking, and follow-up.
• Monitor program performance, analyze trends, and provide insights and recommendations to support continuous improvement.
• Develop and maintain program tools, documentation, and educational resources that promote operational effectiveness and standardization.
• Facilitate stakeholder engagement, meetings, and communication to advance strategic and operational priorities.
• Ensure compliance with organizational and regulatory requirements while supporting efficient day-to-day program operations.

Qualifications

Education:

• Bachelor’s degree in nursing, healthcare administration, business, education or related field
• Preferred: Master’s degree in nursing, healthcare administration, business administration or a related field

Experience:

• At least 5 years of healthcare, workforce operations, project coordination, program support, or related experience. Experience with scheduling & timekeeping platforms
• Addional experience preferred: healthcare operations, workforce optimization, education/training, project management, or implementation support

Licenses/Certifications:

• Preferred: RN