Programme Manager

Responsibilities:

• Build and maintain the integrated programme plan across Control Tower, EUC and Collaboration workstreams.
• Run delivery cadence — daily syncs, weekly status, monthly governance — and maintain RAID with active escalation.
• Track financials and resource burn against the LoE; surface variances early with options.
• Drive cross-workstream dependencies and critical path; own gate reviews (G1 Design, G2 Pilot Exit, G3 Programme Close).
• Partner with the PMO resource to maintain status dashboards, financials and stakeholder reporting.
• Manage onboarding, offboarding and access for the company and partner resources.

Required skills:

• Minimum 5 years as Programme Manager / Senior Delivery Manager on multi-workstream IT transformations.
• Demonstrable successful delivery of at least one complex, global End User transformation programme in a regulated industry end-to-end.
• Solid financial / commercial track record — managing programme P&L of US$5M+.
• Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints.
• Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts.
• Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural contexts.
• Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audiences.
• Comfortable working in a hybrid client/partner team with clear ownership boundaries.

Technical Skills:

• Programme governance frameworks — Steering Committee, Architecture Review Boards, Change Advisory Boards.
• Integrated planning and reporting tooling — Microsoft Project, Smartsheet, JIRA, Confluence, Power BI.
• RAID, dependency and critical-path management at programme scale.
• Service transition and operational integration aligned to ITIL v4 / ITSM frameworks.

Good to have:

• Banking or finance experience.
• Experience in role, delivering complex, global End User transformation in a regulated industry.
• PMP, PRINCE2 Practitioner, MSP, or equivalent senior programme management certification.