Project Management Officer (PMO)

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Project Planning

• Facilitation of team planning sessions to agree plans, milestones, deliverables and both, inter and intra-programme dependencies
• Provide assistance to the project teams in setting goals and planning the day-to-day activities
• Development and maintenance of detailed activity-based project plans and resource requirements using MS Project or other pc-based applications as appropriate

Project Tracking

• Close liaison with various project teams across M&G Plc to establish an accurate view of project progress
• Review and assessment of reports to identify progress against plans
• Supporting the Project Manager in the identification of risks and issues arising from project teams and maintenance of appropriate project records and RAID logs etc.
• Supporting the Project Manager in the identification and effective management of project dependencies across the programme
• Reinforcing prescribed governance and good practice and enforcing/tracking quality assurance of deliverables prior to sign-off

Project Monitoring and Reporting

• Preparation of weekly and monthly team status reports to describe progress achieved and identify risks and issues for escalation as appropriate
• Assistance with preparation of monthly reports for stakeholders as required
• Preparation of project documentation

Additional Responsibilities :

• Organise training sessions for new joiners
• Resolve any issue, grievances reported by PM’s w.r.t ServiceNow
• Provide automated consolidated tracker of time efforts, if required Projects
• Chase, follow up PM’s and Projects for closure, goods acceptance etc.

Key Stakeholder Management

Internal

Business stakeholders at all levels

External

External vendors (where required) for procurement of various project management tools

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Must Have) :

• Confidence & excellent communication

• Knowledge of project management lifecycle methodology

• Solid organizational skills including attention to detail

• Strong working knowledge of Microsoft Office

• Excellent presentation and public speaking skills

• Tools like ServiceNow, Oracle etc.

Knowledge & Skills (Additional) :

• Excellent interpersonal communication skills and establishing professional rapport

• Good negotiating skills

• Good problem-solving skills

• Commercial awareness and third party management capability

Experience:

• Proven working experience of minimum 8 years leading small size projects

• Experienced in working with international stakeholders preferably from UK

• Experience of managing projects involving Application Management/Infrastructure/Finance domain

Educational Qualification:

• Bachelor’s degree (Master’s preferred but not required)
• PRINCE II certification is a must
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Any Microsoft cloud certifications is a plus
• Investment Banking related certifications is a plus

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.