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Luxer One

Project Manager - Chief of Staff

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At Luxer One, we\u2019re committed to making life simpler by automating package acceptance and completely solving the package problem using the best technologies available. Whether it\u2019s last mile delivery at multifamily properties and offices, or click & collect orders in retail, we find the best solutions for our customers and ensure their success.
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The <\/span><\/span>Project Manager, Office of the Chief of Staff (CoS PM)<\/span><\/span><\/b> is accountable for driving the execution of high\-priority, cross\-functional initiatives sponsored by executive leadership. This role converts strategic direction into disciplined execution by enforcing timelines, dependencies, decision\-making, and follow\-through across teams.<\/span><\/span><\/span><\/span><\/span><\/span>
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In this role you will partner closely with the Chief of Staff to manage a portfolio of strategic and operational initiatives that span functions (Operations, Product, Sales, Finance, Facilities, etc.). You will not own functional teams, but <\/span><\/span><\/span><\/span>own project rigor <\/span><\/span><\/span><\/span><\/b>\u2014 planning, tracking, escalation, and delivery.<\/span><\/span><\/span><\/span><\/span><\/span>
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The CoS PM is responsible for maintaining visibility into initiative health, identifying risks early, driving accountability, and ensuring leadership decisions translate into measurable outcomes.<\/span><\/span><\/span><\/span><\/span><\/span>
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Requirements<\/h3>
What You'll Do<\/span>
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      Executive Initiative Execution<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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  • Manage end\-to\-end execution of executive\-sponsored projects from kickoff through completion.<\/span><\/span><\/span><\/span><\/span><\/span>
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  • Translate strategic priorities into clear scopes, milestones, owners, and success metrics.<\/span><\/span><\/span><\/span><\/span><\/span>
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  • Maintain integrated project plans, decision logs, and dependency tracking.<\/span><\/span><\/span><\/span><\/span><\/span>
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  • Shepherds New Product Introductions (NPI) to ensure the right teams are following the company process and engaged at meetings to ensure appropriate hand\-offs.<\/span>
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    Portfolio Health & Visibility<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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    • Track progress across multiple concurrent initiatives; surface risks, blockers, and trade\-offs early.<\/span><\/span><\/span><\/span><\/span><\/span>
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    • Prepare concise executive updates (status, risks, asks, recommendations).<\/span><\/span><\/span><\/span><\/span><\/span>
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    • Ensure commitments made in leadership forums are tracked to closure.<\/span><\/span><\/span><\/span><\/span><\/span>
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      Cross\-Functional Coordination<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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      • Coordinate stakeholders across departments to align timelines, resources, and deliverables.<\/span><\/span><\/span><\/span><\/span><\/span>
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      • Drive resolution of cross\-team dependencies without direct authority.<\/span><\/span><\/span><\/span><\/span><\/span>
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      • Escalate issues with context, options, and recommended paths forward.<\/span><\/span><\/span><\/span><\/span><\/span>
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        Operating Cadence & Rigor<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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        • Run project operating rhythms (weekly check\-ins, milestone reviews, executive readouts).<\/span><\/span><\/span><\/span><\/span><\/span>
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        • Enforce standard work for project planning, documentation, and change control.<\/span><\/span><\/span><\/span><\/span><\/span>
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        • Ensure decisions, actions, and outcomes are clearly documented and communicated.<\/span><\/span><\/span><\/span><\/span><\/span>
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          Continuous Improvement<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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          • Identify patterns in execution breakdowns and recommend process or governance improvements.<\/span><\/span><\/span><\/span><\/span><\/span>
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          • Support the Chief of Staff in evolving lightweight project management frameworks that scale with the business.<\/span><\/span><\/span><\/span><\/span><\/span>
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            Success Metrics<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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            • % of initiatives delivered on time and within agreed scope<\/span><\/span><\/span><\/span><\/span><\/span>
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            • Milestone adherence and decision\-cycle time<\/span><\/span><\/span><\/span><\/span><\/span>
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            • Reduction in execution delays caused by unclear ownership or dependencies<\/span><\/span><\/span><\/span><\/span><\/span>
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            • Executive satisfaction with visibility, clarity, and follow\-through<\/span><\/span><\/span><\/span><\/span><\/span>
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            • Closure rate of action items from leadership meetings<\/span><\/span><\/span><\/span><\/span><\/span>
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              Core Competencies<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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              • Strong project management fundamentals (planning, risk management, dependency tracking, change management)<\/span><\/span><\/span><\/span><\/span><\/span>
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              • Executive\-level communication and judgment<\/span><\/span><\/span><\/span><\/span><\/span>
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              • Ability to influence without authority<\/span><\/span><\/span><\/span><\/span><\/span>
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              • High attention to detail paired with big\-picture thinking<\/span><\/span><\/span><\/span><\/span><\/span>
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              • Comfort operating in ambiguity with evolving priorities<\/span><\/span><\/span><\/span><\/span><\/span>
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                At a Minimum You Should Have<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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                • 2\-3+ years in project management, program management, or operations roles<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Experience managing cross\-functional initiatives in a fast\-paced environment<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Strong written and verbal communication skills<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Proven ability to manage multiple priorities with discipline and follow\-through<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Experience supporting senior or executive leaders preferred<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Bring structure, clarity, and calm to complex initiatives<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Escalate early with recommendations, not just problems<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Bias toward action, accountability, and measurable outcomes<\/span><\/span><\/span><\/span><\/span><\/span>
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                • Operate with discretion, integrity, and trust<\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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                  Benefits<\/h3>
                  Luxer Has Got You Covered!<\/b>
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                  • You will have a 401k with up to 4.5% matching, untracked vacation, and a hybrid work schedule.
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                  • We promote education through tuition reimbursement.
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                  • You will also have medical, dental, vision, and life insurance programs, as well as employee assistance programs.
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                  • You\u2019ll have opportunities to advance.
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                  • We\u2019re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored and grow.
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                  • We promoted 42% of our employees last year!<\/span><\/span>
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                    Luxer One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.<\/span><\/span>
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