Project Manager – Retail
They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.
What You'll Do - You'll Make the Moment
- Lead execution of cross-functional Retail projects across inventory, item setup, merchandising, data governance, and systems enablement
- Build and manage integrated project plans aligning business and IT teams across dependencies, timelines, and deliverables
- Partner with Inventory + Data Management to support execution of inventory deployment, data readiness, system implementation, and reporting initiatives
- Support Planning + GTM teams by ensuring launch readiness, item setup, and inventory alignment are delivered on schedule
- Track and communicate project status, risks, and key milestones to stakeholders and leadership
- Identify and mitigate risks related to inventory availability, data quality, system readiness, and operational execution
- Drive accountability across cross-functional stakeholders to ensure timely delivery of business priorities
- Facilitate governance routines including project updates, working sessions, and executive reporting
- Support Retail system initiatives (RMS, item setup workflows, reporting tools) including requirements coordination, testing support, and business readiness
- Recommend process improvements to increase speed, accuracy, and efficiency across Retail workflows
- Bachelor’s degree in Business, Supply Chain, Merchandising, Analytics, Information Systems, or related field; equivalent experience considered
- 3-7 years of project management experience leading cross-functional initiatives, preferably in Retail, merchandising, inventory, or eCommerce environments
- Experience working across business and IT teams to deliver system, process, or operational improvements
- Experience supporting retail operations such as item setup, inventory management, merchandising, or reporting preferred
- Strong understanding of Retail operations, including merchandising, inventory flow, item setup, and go-to-market processes
- Ability to translate business needs into structured project plans and drive execution across cross-functional teams
- Strong communication skills with ability to align stakeholders across business and technical teams
- Experience with project management tools and Microsoft 365 suite
- Strong problem-solving, organizational, and time management skills
- Ability to operate in fast-paced, cross-functional environments with multiple competing priorities
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.