FreeHire

wmq

Project Officer

Show

Your Role as Project Officer

The Project Officer plays a key role in supporting Wesley Mission Queensland’s volunteer workforce by delivering administrative, systems, and engagement support. This position ensures volunteers are effectively integrated by managing data, coordinating training compliance, and driving initiatives that enhance retention and community connection, ultimately contributing to a high-quality volunteer experience.

Key responsibilities include:

  • Supporting volunteer engagement projects and manage a portfolio of volunteers, ensuring smooth onboarding and ongoing support

  • Managing the Learning Management System (LMS), including enrolments, training guidance, completion tracking, and compliance monitoring

  • Delivering initiatives that build a strong, connected, and engaged volunteer community

  • Coordinating recognition programs and events to celebrate and reward volunteers

  • Providing day-to-day administrative support to keep volunteer operations running smoothly

  • Acting as the first point of contact for volunteer enquiries, offering helpful and professional support

  • Maintaining accurate volunteer records across systems (CRM, VMS, and Microsoft platforms)

  • Assisting with additional tasks as directed by the Team Leader – Projects

This is a fixed-term position until 30/06/2031. The role is part-time consisting of 18 hours per week.

What We Offer

  • Community-Focused Team Culture: Be part of a passionate team that values connection, collaboration, and making a genuine difference in people’s lives every day.

  • Salary Packaging: As a not‑for‑profit employee, you can package up to $15,900 each year on everyday living expenses and up to $2,650 on meals and entertainment reducing your taxable income and giving you more in your pocket.

  • Flexibility and Balance: We can offer a range of flexible work options to help you achieve the balance that works for you.

  • Free and Secure Car Parking: No more paid parking! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work

What We’re Looking For

  • Understanding of the non-profit sector and the operational requirements of delivering volunteer services in diverse community settings.

  • Experience in end-to-end recruitment, including multi-channel sourcing, candidate screening, and values-aligned interviewing.

  • Ability to work effectively within a team environment to achieve high-performance outcomes.

  • Strong interpersonal skills with the capacity to build rapport and engage effectively with a broad range of stakeholders.

  • Proficiency in drafting targeted marketing content, general correspondence, and related documentation.

  • High-level accuracy in data entry and documentation, ensuring meticulous record-keeping and regulatory compliance.

  • Experience using CRM platforms, Volunteer Management Systems, Learning Management Systems or data management and activity tracking.

A Valuable Addition, Yet Not a Must-Have!

  • Tertiary qualification, diploma, or equivalent experience in Community Services, Volunteer Management, Administration, Events Management, or a related field.

  • Foundational knowledge of the National Standards for Volunteer Involvement and the stages of the volunteer lifecycle.

  • Awareness of Australian legislative requirements within the aged care, disability, and community sectors as they relate to volunteer compliance and onboarding.

Essential Requirements

  • Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)

  • Relevant probity checks required by legislation and WMQ Limited policy.

  • Current Driver’s Licence and willingness to travel for work

Apply Now!

Be part of something meaningful - Click Apply today!

Join a Team Where Your Work Truly Matters

Our Volunteer Relations Team is at the heart of the communities we serve. They connect passionate people with meaningful opportunities, creating a welcoming and supportive environment where volunteers feel valued and inspired.

Through genuine relationships and a shared commitment to care, the team helps volunteers make a real difference in the lives of others by strengthening community connections and bringing our mission to life every day.