Public Area Supervisor [Hotel/ Central]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $3100 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. Join their Housekeeping team and play a key role in maintaining the hotel's exceptional standards of cleanliness, presentation, and guest comfort. As a Public Area Supervisor, you will oversee the upkeep of all guest-facing and back-of-house public spaces while leading a team to ensure a welcoming, safe, and immaculate environment at all times.

Key Responsibilities

Public Area Operations

Conduct routine inspections of lobbies, corridors, washrooms, event spaces, restaurants, and other public areas to ensure cleanliness and presentation standards are consistently met.
Monitor the condition of furnishings, fixtures, décor, plants, and public facilities, arranging replacements or corrective actions when required.
Ensure both guest-facing and back-of-house areas remain clean, organised, and well-maintained.
Coordinate cleaning schedules to support daily operations, special events, and peak guest periods.

Team Leadership

Assign daily duties and monitor the performance of Public Area Attendants.
Provide coaching, on-the-job training, and guidance to maintain service and cleaning standards.
Assist with manpower planning, attendance monitoring, and roster preparation.
Promote a positive team culture while ensuring staff adhere to grooming and workplace standards.

Equipment & Inventory Management

Oversee the proper use, storage, and maintenance of cleaning equipment and machinery.
Monitor inventory levels of cleaning supplies and ensure adequate stock availability.
Ensure chemicals are handled and stored safely in accordance with hotel policies.
Report equipment defects and coordinate repairs or replacements as necessary.

Maintenance Coordination

Identify maintenance issues within public areas and liaise with Engineering for timely rectification.
Follow up on repair requests to ensure guest-facing areas remain in optimal condition.
Support preparations for VIP visits, functions, and special hotel events.

Guest Experience & Quality Assurance

Ensure all public spaces reflect the hotel's luxury standards and create a positive impression for guests.
Address guest feedback relating to cleanliness or public areas promptly and professionally.
Implement corrective measures and continuous improvement initiatives to enhance overall presentation and service quality.

Administration & Compliance

Maintain accurate records of inspections, maintenance requests, inventory usage, and team attendance.
Support departmental cost-control initiatives through efficient resource management.
Ensure compliance with health, safety, hygiene, and operational standards at all times.
Promote safe working practices and maintain a secure environment for guests and colleagues.

Requirements

Minimum 2 years of experience in housekeeping or public area operations, preferably with supervisory experience.
Strong understanding of cleaning methods, equipment, and chemical handling procedures.
Proven ability to lead, motivate, and develop a team.
Good communication and organisational skills.
Strong attention to detail with a commitment to maintaining high presentation standards.
Physically fit and able to work in a fast-paced hospitality environment.
Positive attitude, reliability, and a strong sense of responsibility.
Familiarity with luxury hotel standards will be an advantage.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]