Pupil Services Administrator

Salary: Grade F (£27,254 - £28,598 pro rata)

Hours of work: 18 hrs per week (over 3 days) 39 working weeks of the year

Contract: Permanent

This is not a Wiltshire Council vacancy therefore please contact Silverwood School for further information.

A bit about us:

Silverwood School is an inspirational and forward thinking maintained special school based in the heart of Wiltshire and spread across three campuses. Our school is dedicated to supporting pupils aged 4-19 years with a wide range of special educational needs and disabilities (SEND). Our mission is to enhance opportunities, enjoyment and empower every pupil to reach their full potential. Our vision is ambitious ‘Building Community; Inspiring Learning’, to create a truly integrated and inclusive system of outstanding education for all young people with SEND needs.

We are proud to be a Values Based Education (VBE) School and place our shared values at the heart of everything we do. Our values are principles that guide all our actions, decisions and relationships. At Silverwood School, we have chosen cooperation, courage, honesty, perseverance, respect and kindness as our six shared values. VBE goes beyond learning what our values mean; it encompasses living and experiencing our values every day

All about the role:

This is a varied and rewarding role that will play a key part in supporting the smooth day-to-day operation of the school. Working closely with staff, parents/carers and external professionals, you will provide high-quality administrative support across a range of school functions, including the coordination of Annual Reviews and pupil administration processes. If you have excellent organisational skills, enjoy working with people and thrive in a fast-paced environment, we would love to hear from you.

Main responsibilities:

1. Provide administrative support to the schools Pupil Services Team to ensure a smooth running of the support services
2. Organise and take minutes of Annual Review meetings.
3. Communicate effectively with members of the wider school community, including all staff, parents/carers and members of the public
4. Provide efficient administrative support for members of the school community, including Senior Leadership Team, Governors, school staff, parents/carers and pupils
5. To maximise the use of ICT and Management Information Systems across all office functions ensuring data accuracy and integrity
6. To ensure the school’s values are upheld at all times
7. Willingness to share ICT skills with colleagues both in the office and in the wider school community
8. Ensure that all data is treated with appropriate consideration to confidentiality and security.
9. Liaise with parents/carers and support agencies, as necessary
10. Ensure that cover is provided for receptionist duties, such as answering the telephone and welcoming visitors as required
11. Comply with all school policies and procedures especially those relating to child protection; administrative function; health, safety and security; confidentiality and data protection, reporting any concerns to an appropriate person
12. Be aware of and support difference, and ensure equal opportunities for all
13. Contribute to the overall ethos/vision/aims of the school
14. Establish constructive relationships and communicate with other agencies/professionals when required
15. Participate in training and other learning activities and performance development, as required
16. Undertake any other duties appropriate to the grade and responsibilities of the post as directed by the line manager

About you:

The successful candidate will:

• Have previous administrative experience, preferably within an education or office environment.
• Be highly organised with excellent attention to detail.
• Have strong communication and interpersonal skills.
• Be able to manage competing priorities and meet deadlines.
• Demonstrate a professional, positive and flexible approach to work.
• Be confident using Microsoft Office applications and database systems.
• Be able to work independently and as part of a team.

Why join us? We offer:

• A supportive and welcoming working environment.
• A varied role with opportunities to develop your skills.
• The chance to contribute to the success and wellbeing of our pupils.
• Ongoing training and professional development opportunities.
• A committed and friendly staff team.

Find out more and apply:

Human Resources Team, HR@silverwood.wilts.sch.uk 01380 850309

Closing date (and time): Midnight, Tues 7th July 2026

Interview date: Week commencing 13th July 2026

Commencement date: 1st September 2026

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All applicants will be subject to a Disclosure and Barring Service check before appointment is confirmed.

This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants must disclose all spent and unspent convictions, cautions, reprimands and warnings that are not ‘protected’ under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 & 2020). An enhanced DBS check will be required for the successful applicant.

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