QC Analyst
- Auto QC: Ensure daily automated QC tasks are completed with high precision to maintain data quality and operational efficiency.<\/span><\/span>
<\/li>- Business QC: Deliver high\-quality, requirement\-based QC ensuring business expectations are consistently met.<\/span><\/span><\/span>
<\/li>- Vernacular Script Translation: Ensure accurate and timely translation of scripts across multiple vernacular languages to support project delivery and quality.<\/span><\/span><\/span>
<\/li>- Speech Analytics QC: <\/span>Ensure Quality of delivery and Improve speech analytics accuracy per the business requirement.<\/span><\/span><\/span>
<\/li>- UAT & Flow based testing: Strengthen Testing Quality Through Robust Test Case Creation<\/span><\/span><\/span>
<\/li>- AI Training: Enhance BOT call performance through targeted AI training and continuous learning<\/span><\/span><\/span>
<\/li><\/ul>
<\/div><\/span>Requirements<\/h3>
Requirements
<\/h3>- Qualification: <\/span>Computer Science<\/b> or related field.
<\/div><\/li>Language Skills: <\/span>English and Assamese <\/b>(Hindi knowledge would be an added advantage).
<\/div><\/li>Good communication, analytical, and problem\u2011solving abilities.
<\/div><\/li>Willingness to learn and contribute to ongoing projects.
<\/div><\/li><\/ul>
<\/div><\/span>
- Business QC: Deliver high\-quality, requirement\-based QC ensuring business expectations are consistently met.<\/span><\/span><\/span>