Quality Assurance Engineer
Position: Quality Assurance Engineer
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Department: Technology
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Reports to: Lead Quality Assurance Engineer
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Location: Westlands, Nairobi
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Direct Reports: None
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Others Reporting Indirectly: None
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Job Type: Full\-Time, Permanent
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About the Role:<\/b>
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The Quality Assurance Engineer will play a critical role in ensuring the quality, security, and performance of our fintech and communication solutions.
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You will work closely with developers, product managers, and Infrastructure & DevOps teams to build automated and manual testing frameworks that guarantee reliability and compliance with industry regulations.
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Key Measures of Performance:<\/b>
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The performance of this role holder will be assessed on the basis of the achievements made on:
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The performance of this role holder will be assessed based on the achievements made on:
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●Test Coverage: ≥ 90% functional test coverage.
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●Defect Detection Rate: ≥ 95% critical defects found before production release.
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●Defect Closure Rate: 95%+ defects resolved within SLA.
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●Time to Test Execution: < 3 days for major releases.
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●Test Automation Coverage: ≥ 70% of test cases automated.
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●Security Compliance Adherence: 100% compliance with PCI\-DSS, GDPR, ISO 27001.
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●Deployment Failure Rate: < 2% due to QA defects.
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●Audit Pass Rate: 100% of regulatory audits passed.
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●Transaction Accuracy Rate: ≥ 99.99%.
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●Defect Reoccurrence Rate: < 5% for high\-priority issues.
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Key Responsibilities:<\/b>
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Key Responsibilities:<\/b>
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●Develop, execute, and maintain manual and automated test cases for web and mobile fintech applications.
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●Conduct functional, regression, performance, security, and API testing to ensure high system reliability.
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●Identify, document, and track software defects using JIRA, TestRail, or similar tools.
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●Work with development teams to design test strategies for complex fintech products, ensuring regulatory compliance.
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●Implement and maintain test automation frameworks using Selenium, Cypress, Playwright, or similar tools.
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●Conduct security testing, focusing on data integrity, authentication, and fraud prevention.
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●Collaborate with DevOps to integrate testing into CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI/CD.
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●Ensure compliance with financial industry regulations such as PCI\-DSS, GDPR, and ISO 27001.
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●Perform end\-to\-end testing of financial transactions and communication APIs, ensuring seamless integration between payment gateways and messaging systems.
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●Provide root cause analysis and work closely with development teams to resolve critical issues.
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Academic and Professional Qualifications:<\/b>
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●A Bachelor\u2019s degree in computer sciences or any other related field
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●Strong understanding of payment processing, APIs, and mobile financial applications.
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●Proficiency in automated testing frameworks (Selenium, Cypress, Playwright, Appium, etc.).
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●Familiarity with SQL and NoSQL databases for data validation.
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●Knowledge of security and compliance testing for fintech applications.
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●Strong analytical, debugging, and documentation skills.
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Qualifications & Experience:<\/b>
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●At least 5 years proven work experience as a Quality Assurance Engineer.
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●Hands\-on experience with CI/CD pipelines and version control (Git, Bitbucket).
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●Experience with API testing tools (Postman, REST Assured, SoapUI).
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Other Job Requirements:<\/b>
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Key contacts: Internal & External
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●Commercial Teams
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●IT Support Team
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●Relevant Suppliers & Vendors
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●Business Customers
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Financial Responsibilities:<\/b>
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●P&L
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Requirements<\/h3>
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Requirements<\/h3>Qualifications & Experience:<\/b>
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<\/div>●At least 5 years proven work experience as a Quality Assurance Engineer.
<\/div>●Hands\-on experience with CI/CD pipelines and version control (Git, Bitbucket).
<\/div>●Experience with API testing tools (Postman, REST Assured, SoapUI).\\
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<\/b><\/div>Academic and Professional Qualifications:<\/b>
<\/div>●A Bachelor\u2019s degree in computer sciences or any other related field
<\/div>●Strong understanding of payment processing, APIs, and mobile financial applications.
<\/div>●Proficiency in automated testing frameworks (Selenium, Cypress, Playwright, Appium, etc.).
<\/div>●Familiarity with SQL and NoSQL databases for data validation.
<\/div>●Knowledge of security and compliance testing for fintech applications.
<\/div>●Strong analytical, debugging, and documentation skills.
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●At least 5 years proven work experience as a Quality Assurance Engineer.
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●Hands\-on experience with CI/CD pipelines and version control (Git, Bitbucket).
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●Experience with API testing tools (Postman, REST Assured, SoapUI).\\
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Academic and Professional Qualifications:<\/b>
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●A Bachelor\u2019s degree in computer sciences or any other related field
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●Strong understanding of payment processing, APIs, and mobile financial applications.
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●Proficiency in automated testing frameworks (Selenium, Cypress, Playwright, Appium, etc.).
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●Familiarity with SQL and NoSQL databases for data validation.
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●Knowledge of security and compliance testing for fintech applications.
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●Strong analytical, debugging, and documentation skills.
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