Quality Assurance Nurse

· Investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements.

· Monitor feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction.

· Provide education, product and service information while ensuring a satisfactory resolution.

· Other key responsibilities include: managing product returns, identifying quality signals and processing reimbursement claims.

· Be a facilitator of the importance of quality and compliance awareness for internal Colleagues.

· Investigate complaints – Evaluate medical complaints to determine filing requirements per MDR/GMP regulations and other regulatory requirements.

· A minimum of a BS/BA degree is preferred.

· MUST speak Spanish.

· A minimum of 5 years professional medical related experience is required.

· Call center or medical device experience is highly preferred.

· Experience working in a quality control environment is also preferred.

With Regards,

Kavita Kumari

Allied Healthcare Recruiter

Integrated Resources, Inc

IT REHAB CLINICAL NURSING

Inc. 5000 – 2007-2014 (8th Year)

Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70

Tel: 732-549-2030 x208

Fax: 732-549-5549

Direct: 732-549-5302