Quality Assurance Senior Manager

Title: Quality Assurance Senior Manager

Clearance Type: None

Responsibilities (including but not limited to):

Quality Governance & Compliance

Own the Quality Management Plan (QMP) aligned to contract requirements, NAVSEA policies, and internal standards.
Establish and manage QA processes for all task orders, including checklists, acceptance criteria, workflows, and version control.

Deliverable & Process Excellence

Lead reviews for all contractual deliverables (e.g., technical reports, program plans, schedules, metrics dashboards), ensuring accuracy, completeness, and timeliness.
Define, track, and report Key Performance Indicators (KPIs) and Service Level Agreements (SLAs); drive root-cause analysis and corrective/preventive actions (CAPA).
Coordinate readiness for audits/inspections and respond to Corrective Action Requests (CARs).

Information Assurance Integration

Partner with technical leads to ensure deliverables reflect current Navy/DoD IA policies, configuration baselines, and risk acceptance decisions.

Stakeholder Engagement

Serve as primary QA interface to Government stakeholders (COR/ACOR, Task Order CORs), Program Manager, and functional leads.
Facilitate QA reviews, readiness briefs, and continuous improvement sessions; maintain transparent communications on quality status and risks.

Team Leadership & Coaching