Quality Control Technician
Who We Are:
Thank you for your interest in Mueller Water Products, Inc.
For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America.
Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future—we are making a positive impact that will last for generations.
By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application.


Quality Control TechnicianMueller Water Products, the nation's leading manufacturer of flow control devices for the water and gas distribution industries for over 165 years, has an opening in our Decatur, Illinois operations for a Quality Control Technician.
The Quality Control Technician will perform a variety of quality assurance and control measurements, inspections & tests at the component and assembly levels. These activities will be conducted during the following stages of manufacturing: Receiving Inspection, Work-in-Process, First Article, Assembly / Test, Warehouse Stock Sweeps, Customer Returns, etc. These activities and others are to ensure compliance with Design, Company, Regulatory, Reliability and Quality Standards.
Essential Duties and Responsibilities:
- Demonstrated proficiency & experience using Inspection, Measuring & Test Equipment (Calipers, Micrometers, Optical Comparator, Coordinate Measuring Machine, functional gauges, etc.) and completing official reports, database entries, etc.
- Practical experience in Blueprint reading, component configuration, understanding views, feature dimensions, finding tolerance allowances and determining total tolerance bands.
- Solid math, written / verbal communication and interpersonal skills, previous experience with statistics a plus. Basic to intermediate computer skills required (MS Office), ERP System, etc.
- Problem solving: Identify the root cause of problems using systematic, logical steps, through research of multiple alternatives. Applies judgment based on precedence, experience and with consistency.
- Identify and support Production Quality Processes and Procedures to decrease variation, increase throughput and eliminate customer dissatisfaction.
- Respond to production floor calls: Applies good working knowledge of gages, interact with operators, supervisors, managers, planners, and engineers to quickly resolve issues as they arise.
- MRB: Assist with moving product through MRB and working with Materials, Engineering, Ops, and Quality to obtain disposition of nonconforming product.
- Receive, evaluate, and process customer returned goods (RGA, RMA, and Customer Complaints).
- Conduct quality, process, gage, etc. audits, documenting processes and issues.
- Keeping current on Quality Systems and Corrective Action principles.
Required Experience and/or Education:
- Required Experience: 3 years progressive work-related manufacturing/industrial experience with demonstrated proficiency in the discipline/technology/process related to the position.
- Minimum - High School diploma or equivalent
- Desirable - Associates degree or Technical Institute degree/certificate or an equivalent combination of education and work-related experience.
Salary/Pay Range:
The compensation range above reflects a good-faith estimate of starting base pay for full-time (40 hours per week) employment as of the date of posting. Individual compensation may vary depending on a variety of factors, including, but not limited to, the role, professional experience, job-related skills, achievements, and/or work location. The range listed is only one component of the total compensation package offered to candidates.
Other Compensation & Benefits:
Mueller offers an excellent salary and benefits package. Current benefit offerings include medical, dental, and vision insurance, 401k plan with 5% Company match, Employee Stock Purchase Plan (ESPP), short-term and long-term disability benefits, vacation, 100% paid parental leave, tuition reimbursement program, student debt retirement matching, well-being program, Employee Assistance Program (EAP), company-provided life insurance, supplemental insurance at group rates, and more.
Equal Employment Opportunity:
Mueller Water Products, Inc., as well as its subsidiaries, are equal employment employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and/or expression), age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. In keeping with its obligations under applicable federal, state, and local law, Mueller will make reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation at any time during the application or interview process, please contact a member of the Human Resources Department.
This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.


Notice of E-Verify Participation:
This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.
Upon enrollment, employers participating in E-Verify are required to clearly display the Notice of E-Verify Participation and Right to Work posters in English and Spanish, both which may be accessed at the links provided below.
Accommodation:
If you require accommodations during any stage of the application or interview process, please let us know. We are happy to work with you to meet your needs.