FreeHire

pslogistics

Quality Engineer

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Key Responsibilities

  • Data Analysis & Performance Reporting- Analyze operational, inventory, and quality data including mispicks, claims, corrective action requests, audit findings, downtime, reservations, and non-conformance trends.
  • Develop and maintain dashboards, scorecards, and reports to identify risks, trends, and opportunities for improvement.
  • Prepare and present Quality Management Reviews, inventory meeting presentations, month-end reporting, API data reports, finance reports, and other leadership reporting.
  • Root Cause Analysis & Corrective Action Management- Lead structured root cause investigations utilizing methodologies such as 5 Why, Fishbone, A3, and 8D.
  • Validate root causes using data and operational observations.
  • Develop, implement, and monitor corrective and preventive actions (CAPA) to eliminate recurring issues and improve process performance.
  • Inventory Quality & Operational Support- Monitor inventory accuracy and performance through reservations, cycle counts, row audits, drop point reviews, and related scorecards.
  • Investigate inventory discrepancies and financial issues exceeding established thresholds.
  • Coordinate operational requests and issue resolution activities across departments and shifts.
  • Quality Management System & Compliance- Support ISO 9001:2015 Quality Management System requirements, including audits, change management activities, and document control processes.
  • Participate in internal audits and ensure adherence to standard operating procedures and work instructions.
  • Assist with corrective action tracking and compliance reporting.
  • Continuous Improvement & Cross-Functional Collaboration- Partner with operations, inventory, finance, and customer-facing teams to identify improvement opportunities.
  • Drive process improvement initiatives that reduce risk, improve inventory accuracy, and enhance customer satisfaction.
  • Build sustainable reporting tools and accountability measures that support long-term operational performance.

Work Environment

  • Fast-paced third-party logistics (3PL) warehouse environment.
  • Frequent interaction with warehouse operations, inventory control, quality teams, and leadership.
  • Combination of office-based analytical work and warehouse floor support.
  • Exposure to warehouse equipment, inventory storage areas, and varying operational conditions.
  • Occasional schedule flexibility required to support investigations, audits, and operational needs across shifts.

Days and Shift Information

  • Standard hours: Monday–Friday, 7:00 AM – 3:30 PM
  • Schedule may vary based on operational needs, customer requirements, inventory activities, audits, investigations, and support for alternate shifts as needed.

Education

  • Associate degree in Engineering, Quality, Supply Chain, Business, or a related field; or equivalent combination of education and experience.
  • Bachelor's degree in Engineering, Supply Chain Management, Quality, Operations Management, or related discipline.

Experience

  • 2–4 years of experience in inventory management, quality assurance, process improvement, supply chain, warehouse operations, or related analytical roles.
  • Intermediate Microsoft Excel skills including pivot tables, lookup functions, data analysis, and chart creation.
  • Experience conducting root cause analysis and implementing corrective actions.
  • Experience working with inventory systems, cycle count programs, and warehouse operations.
  • Advanced Microsoft Excel skills including Power Query and data modeling.
  • Experience with Power BI or similar business intelligence tools.
  • Knowledge of Lean, Six Sigma, A3, 8D, or other continuous improvement methodologies.
  • Familiarity with WMS, ERP systems, and data extraction/reporting tools.
  • ISO 9001 Internal Auditor certification or willingness to obtain certification.

Personality Traits

  • Analytical and data-driven.
  • Naturally curious with strong investigative skills.
  • Detail-oriented and highly organized.
  • Proactive and solution-focused.
  • Adaptable in a fast-paced operational environment.
  • Collaborative and team-oriented.
  • Accountable and results-driven.
  • Strong sense of ownership and follow-through.
  • Effective communicator capable of influencing positive change across departments.

Pay / Benefits / Perks

  • Competitive pay rate
  • Paid Time Off: Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.
  • Health & Insurance: Medical, Dental, Vision, Life Insurance, and Disability coverage.
  • Additional Benefits: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, and Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.