Receptionist/Administrator
About Citco:
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.
Citco Group provides services to our Citco Group of Companies and helps business to succeed in client service excellence.
As a valuable member of our Office Overhead team, you will work closely with internal stakeholders and cross-functional teams to support business operations and help them to achieve their goals.
Your Role:
- You will provide a welcoming, professional reception and office environment. You will ensure the office operates smoothly and efficiently. You must enjoy helping others and must have excellent people skills alongside outstanding organizational and operational skills. These duties include, but are not limited to:
- Welcoming all guests upon arrival; greet and direct all visitors
- Ensure guests’ names are listed in lobby security for ease on arrival
- Ensure all visitors are made to feel comfortable and welcome – having a hospitable demeanor
- Booking desks, offices for staff and conference rooms for internal and client meetings
Handle all incoming calls courteously and professionally
- Maintain consistent awareness of all daily meetings and visitors
- Manage the professional appearance of the company’s public rooms
- Receive and sort all incoming and outgoing deliveries
- Order car service to and from airport, when necessary
- Process breakfast and luncheon orders, when necessary
- Preparing and shipping deliveries upon request by management
- You will also assist with a wide range of office services and administrative responsibilities, including but not limited to:
- Support event planning initiatives and coordinate logistics
- Participating in and contributing to the company's social committee
About You:
- You have excellent written and oral communication skills.
- Excellent Microsoft Office Suite and Outlook skills.
- Strong attention to detail and be able to complete tasks timely and accurately.
- Ability to multi-task and take on multiple projects.
- Ability to lift over 50lbs.
- Strong organizational and interpersonal skills.
- A customer service-oriented attitude.
- Knowledge of mail equipment and copy machines an asset.
- Handyman skills an asset.
- Financial services office environment an asset.
- University degree an asset.
Salary Range: USD $53,000 - $74,000
Our Benefits
Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process.
At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know.
As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.
Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.