Receptionist / Security - 2nd shift

Front Desk Receptionist / Security Officer – Freedom Village Holland

Pay: $17.00/hr Schedule:

Full‑Time • 2nd Shift • Includes Weekends

About the Role
  • Answer and transfer incoming calls courteously and professionally
  • Provide information, directions, and assistance to residents, staff, guests, and vendors
  • Support daily operations of the Concierge/Security Department
  • Ensure safety of residents, visitors, and staff
  • Perform clerical duties as assigned
  • Follow established policies and procedures under the Director of Plant Operations
Key Responsibilities
  • Open and close the front desk; secure files, keys, and office equipment
  • Communicate messages and materials promptly to appropriate parties
  • Accept and record payments, reservations, appointments, and cancellations
  • Confirm transportation schedules and event registrations
  • Greet and assist all visitors in a warm, professional manner
  • Attend in‑service training and education sessions
  • Perform duties assigned by supervisor
  • Report for duty during emergencies or natural disasters as required
Qualifications
  • High school diploma preferred
  • Ability to read, write, and speak English
  • Valid Michigan Driver License
  • Ability to obtain CPR/AED certification
  • High proficiency with computer applications
  • Strong communication and customer‑service skills
Why You’ll Love It Here
  • Supportive, hospitality‑driven culture
  • Professional, warm, and team‑oriented environment
  • Opportunity to make a meaningful impact on residents and visitors
  • Beautiful community near downtown Holland and Lake Michigan
Benefits
  • 401(k) + matching
  • Medical, dental, vision insurance
  • Life insurance
  • PTO
  • Referral program
  • Employee discounts
  • Flexible schedule
  • Retirement plan
Work Schedule
  • 8‑hour shifts
  • Day/Evening shift
  • Weekend availability

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