Receptionist / Service Crew (( sign on Bonus ))

Responsibilities:

· Provides a positive customer experience with fair, friendly, and courteous service

· Familiar with POS system

· Assists in phone and online booking and WhatsApp reservations;

· Handle walk-in customers enquires and complaints

· Karaoke room allocation and arrangement

· Register all check-in customers

· Ensure all cash amounts are accurate at the beginning and at the end of every work shift

· Maintain a safe and clean environment

· Ability to work unsupervised and produce quality work

· Communicate effectively with team members and management

· Ensure a neat and tidy appearance

· All other ad-hoc duties assigned by outlet manager

Requirements:

· Preferably 2-year working experience in KTV/Restaurant Service/Retail or equivalent

· Proactive and good communication skills

· Service-oriented

· Team player

· Able to work shifts

· Able to work on weekends and PH

· Willing to learn new software systems required for work

· Knowledgeable in Point of Sales (POS) is an advantage

· Good in oral and written communication