Receptionist

Portico is looking for a polished, people focused Receptionist to join our close knit team based at the city offices of a leading energy company. This is a role for someone who thrives in a busy, multi tasking environment and takes pride in delivering a seamless, high quality front of house experience.

You’ll be the first point of contact for visitors and clients, providing a warm welcome and ensuring every interaction reflects the exceptional service standards Portico is known for.

Key Responsibilities

  • Deliver a professional meet and greet service for all visitors
  • Manage a suite of meeting rooms, ensuring smooth daily operations
  • Issue security passes and support access control procedures
  • Handle courier deliveries, post, and general administrative tasks
  • Order and maintain stock levels across reception and office supplies
  • Manage permits and coordinate with internal teams
  • Replenish and maintain coffee machines

Work collaboratively with on site service providers, including our hospitality partner

Hours: 37.5 hours per week, shifts from 08:30am – 5pm (occasional 07:30am – 4pm shifts)
Salary: £32,000

We’re looking for someone who brings confidence, positivity, and genuine customer service passion.

Essential experience & qualities:

  • Previous experience in a front facing role – ideally front of house or reception
  • Comfortable working in a fast paced, multi tasking environment
  • Strong understanding of what excellent service looks like
  • Good level of technology literacy
  • Able to work independently and as part of a team
  • Professional, proactive, and always ready to go the extra mile

What's in it for you?

  • Competitive holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour confidential helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.