Recruitment Officer

Position Title: Recruitment Officer
Department: People & Culture
Location: IBSUniversity, 11 Mile Campus
Reports To: Recruitment Manager

Employment Type: Full-Time

Position Overview
The Recruitment Officer is responsible for managing and executing the end-to-end recruitment
process to attract, select, and onboard top talent for IBSUniversity. This role requires building strong
relationships with hiring managers, developing innovative sourcing strategies, and ensuring a positive
candidate experience to support the university's strategic goals. The officer also manages labor and
immigration processes for expatriates and their dependents.

Key Responsibilities

1. Recruitment Planning and Strategy
o Collaborate with department heads to understand current and future workforce
requirements.
o Develop job descriptions and specifications in consultation with hiring managers.
o Create and implement recruitment plans to attract a diverse pool of qualified
candidates.
o Stay updated on market trends to adjust strategies for hard-to-fill or critical roles.

2. Sourcing and Advertising
o Develop and execute creative sourcing strategies to identify potential candidates
through online job boards, social media platforms, recruitment agencies, and
employee referrals.
o Design and post engaging job advertisements to attract quality candidates.
o Build and maintain a talent pipeline for current and future hiring needs.

3. Screening and Selection
o Review applications and shortlist candidates based on qualifications, experience, and
role requirements.
o Conduct initial phone screenings to assess candidate suitability.
o Schedule, coordinate, and participate in interviews with hiring managers and panel
members.
o Administer pre-employment assessments and conduct reference and background
checks.

4. Offer Management and Onboarding
o Prepare and negotiate employment offers in alignment with organizational policies.
o Coordinate the onboarding process for new hires, ensuring all documentation and
orientation requirements are met.
o Liaise with payroll and other departments to ensure a seamless transition for new
employees.

5. Candidate Experience
o Ensure timely communication with candidates throughout the recruitment process.
o Provide constructive feedback to unsuccessful candidates when requested.
o Promote IBS University as an employer of choice by delivering a positive candidate
experience.

6. Reporting and Metrics
o Maintain accurate and up-to-date recruitment records.
o Generate reports on recruitment metrics, including time-to-hire, cost-per-hire, and
candidate satisfaction.
o Evaluate the effectiveness of recruitment efforts and recommend improvements.

7. Compliance
o Ensure recruitment practices comply with employment laws and university policies.
o Maintain confidentiality of sensitive candidate and organizational information.

8. Labor and Immigration Processes
o Manage expatriate recruitment, including coordination of work permits and visas for
new hires, their dependents, and existing expatriate staff and their dependents.
o Handle renewals of work permits and visas for expatriate staff and dependents in a
timely manner.
o Fast-track work permits and visas through networks and other creative solutions to
minimize delays.
o Liaise with government authorities and agencies to ensure compliance with labor
and immigration regulations.
Key Qualifications and Skills

Education/Qualification
• Bachelor’s degree/Diploma in Human Resources, Business Administration, or a related field.
Experience
• Proven experience in end-to-end recruitment, preferably in higher education or a similar
industry.
• Familiarity with labor and immigration processes for expatriates and their dependents is an
advantage.

Skills and Competencies
• Strong understanding of recruitment and selection processes.
• Excellent communication and interpersonal skills.
• Proficiency in sourcing candidates through various channels.
• Strong organizational and time management skills with the ability to handle multiple
priorities.
• Attention to detail and problem-solving ability.
• Ability to build strong relationships with internal and external stakeholders.

Key Performance Indicators (KPIs)
• Time-to-hire for each position.
• Cost-per-hire relative to budget.
• Quality of hires based on performance and retention metrics.
• Candidate satisfaction scores from surveys or feedback.
• Recruitment process adherence to policies and timelines.
• Timely and efficient processing of work permits and visas.

Working Conditions
• Full-time role based at IBSUniversity, with occasional travel for recruitment fairs and events.
• Ability to work extended hours during peak recruitment periods.