Registration Specialist I

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Location:

IU Health Jay Family Medicine

430 W Votaw St

Portland, IN 47371

Hours:

Monday – Friday

8:00 a.m. – 5:00 p.m.

No weekends or major holidays

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

Customer service
Computer skills
General office equipment knowledge
Active listening skills
Communication

Prefer medical office experience

Requirements:

High School Diploma/GED is required.
Prefer relevant experience in a health care setting.
Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Basic proficiency in MS Office (Word, PowerPoint, Excel).