Reservations Supervisor

We are looking for a Reservations Supervisor, who will be responsible for the following:

• To consistently offer professional, friendly and engaging service
• To enter rooming lists while ensuring accuracy, as required
• To ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
• To liaise with sales and other departments as required
• To answer telephone and email inquiries in a timely manner

• Strong interpersonal and problem solving abilities
• Previous customer related experience required
• Computer literate in Microsoft Window applications required
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a tea

• Be part of Accor, a world-leading hospitality group
• Global career development opportunities within Accor
• Employee benefits including worldwide discounts