Residential Care Worker - multiple positions

About the Role

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW.

We have Casual shifts available as per below in our SIL homes located in various locations in Wollongong.

Successful probation may lead to Part time opportunities.

Physical aggression, Self-injurious Behaviors and multiple restrictive practices:

Monday 2-10pm

Tuesday 2-10pm

Thursday 5:45am-11am

PEG Feeding trained

Tuesday 7-11pm + inactive/sleepover

Wednesday 3-7pm

Friday 7-11pm + inactive/sleepover

Saturday 7-11pm + inactive/sleepover

Multiple low-level behaviours (Insulin-trained is a bonus)

Monday 8am - 10am

Monday 10pm-6am (inactive/sleepover)

Tuesday 6-10pm + 10pm-6am (inactive/sleepover)

Wednesday 2pm - 8pm

Wednesday 10pm-6am (inactive/sleepover)

Thursday 6-10pm + 10pm-6am(inactive/sleepover)

Friday 6-10pm

Saturday 10am-8pm

Sunday 6-10pm + 10pm-6am (inactive/sleepover)

Behaviours of concern you must be confident supporting:

This role may involve supporting participants who can display:

• self-injurious behaviours (e.g., head hitting, biting)
• physical aggression (e.g., grabbing, scratching, striking)
• property damage (e.g., throwing items, slamming doors)
• absconding/exit-seeking behaviours
• sensory-seeking and repetitive behaviours
• personal care/hygiene complexities
• PEG Feeding (must requirement)
• Insulin-trained (bonus)

Key responsibilities

• Follow BSP strategies consistently (including Green/Yellow/Red response)
• Use low arousal de-escalation and proactive support strategies
• Provide personal care, hygiene support, and daily living assistance
• Medication administration (Webster packs) and PRN processes as authorised
• Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting
• Maintain participant dignity, privacy, and professional boundaries
• Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call)
  
  

What we’re looking for

• SIL experience and confidence with complex behaviours (highly regarded)
• Strong documentation skills and ability to follow plans precisely
• Medication competency (or willingness to complete competency assessment promptly)
• Calm under pressure, consistent, and respectful communication
  
  

Essential requirements:

• NDIS Worker Screening Check (or willingness to obtain immediately)
• National Police Check
• First Aid + CPR (current)
• Working with children check
• Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)
• Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)
• Unrestricted Australian work rights
• No sponsorship provided
• Two professional references