Residential Case Manager

The Case Manager (CM) provides comprehensive case management services specific to the program(s) to which he/she is assigned and tailored to the individual client’s needs. Case managers may be assigned to one or more HSD programs.

Position Type:

Full-Time/Regular

Essential/Primary Duties:

• Provide needs assessment and develop a comprehensive plan for clients
• In partnership with clients, families, and multidisciplinary teams, develop a coordinated case management plan focusing on each client’s identified needs
• Follow all confidentiality/HIPAA guidelines
• Develop a broad knowledge base of community resources and identify natural supports for implementing case management plans
• Apply knowledge of procedures and interventions to address clients’ emergency/crisis situations under case management principles
• Complete and submit all required program-related documentation (e.g., progress notes, reports, letters, service unit data) in a timely and accurate manner
• Maintain, update, and properly store client’s case management file
• Maintain caseload as assigned and keep documents and file notes accurate and current
• Provide transportation to clients in own or agency vehicle as needed
• Work with local organizations and agency’s to provide and obtain services for clients
• Ensure that client is meeting all requirements of program and following up with appointments
• Participate in community networks and committees as assigned
• Adhere to program and agency policies and procedures
• Interact in a professional manner with clients, co-workers, personnel from public and private agencies and other members of the public
• Other duties as assigned by the Supervisor and/or the Director of Human Services