Retail Attendant

The Retail Associate assists customers in purchasing merchandise & promotes positive customer relations. Additionally, the retail associate is the primary point of contact for shoppers, responsible for guiding customers, processing transactions, and maintaining the store's appearance; acting as the face of the business, balancing customer service with essential daily operational duties.

ESSENTIAL JOB FUNCTIONS:

  • Promote the selling of merchandise and be able to up sell merchandise
  • Develop an excellent understanding of the product assortment in all the retail stores in order to help facilitate the customer decision making process
  • Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers
  • Register and cash handling operations
  • Be knowledgeable on register operations
  • Handle all payment transactions for guest purchases
  • Ensure that all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.)
  • Comply with all cash management policies and procedures
  • Report cash register malfunctions to the Supervisor on Duty
  • Ensure money is not left unattended at any time.
  • Receive, unpack, fold and put away the daily deliveries of merchandise
  • Must be able to stock coolers and transport stock from storage locations
  • Complete stock counts as requested
  • List items needed for replenishment and ensure the information is relayed to the Supervisor on Duty
  • Inform the Supervisor on Duty if there are overstock items, slow sellers, fast sellers and guest requests
  • Ensure there is an even balance of sizing within the soft line assortment

EDUCATION and/or EXPERIENCE:

  • The ideal candidate will have some experience in the retail industry, a proven track record of delivering results, and excellent communication skills.
  • Experience in a retail environment preferred.
  • Working knowledge of either gift shop/boutique items.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

  • Must be able to work flexible hours including evenings, weekends, and holidays as needed.
  • Must be able to speak, read, write and understand English.
  • Must be able to tolerate areas containing secondhand smoke.
  • Ability to maintain regular, predictable attendance according to schedule.
  • Fast paced environment, multiple tasks to be handled under time constraint.
  • Ability to maintain regular, predictable attendance according to schedule.
  • Fast paced environment, multiple tasks to be handled under time constraint.
  • Must be able to recognize and respond to individuals with questions.
  • Must be able to work independently.
  • Must be able to lift and carry 10 pounds.
  • Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.

    Retail Attendant Wage: $15.00 per hour