Retail Warehouse Associate
POSITION SUMMARY
Reporting to the Manager, Retail Warehouse, the Retail Warehouse Associate plays a vital behind-the-scenes role within the Revenue & Engagement department, supporting the Museum’s retail experience. As a steward of merchandise, this position ensures items are received, handled, and delivered with care and precision while maintaining a seamless flow of inventory from the warehouse to the museum store.
This role also serves as a trusted driver, responsible for the safe and timely transport of goods between locations, upholding high standards of safety, reliability, and operational excellence.
RESPONSIBILITIES
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Receive and inspect incoming shipments, verifying quantities, condition, and alignment with purchase orders, packing slips, and transfer documentation
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Unpack, label, and organize merchandise to preserve product integrity, accessibility, and efficient stock flow
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Maintain accurate inventory records through cycle counts, audits, and timely updates in inventory management systems or handheld devices
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Replenish the museum store in a timely manner, partnering with store staff to support merchandising priorities, launches, and seasonal product flow
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Pick, pack, and prepare merchandise for internal transfers, store requests, and customer fulfillment with accuracy and efficiency
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Process damaged goods, returns, and discrepancies according to established procedures, escalating issues as needed
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Help reduce loss and shrink by handling merchandise carefully, maintaining secure storage practices, and reporting variances promptly
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Uphold a clean, organized, and safe warehouse environment that reflects operational excellence and supports OSHA-compliant practices
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Load and unload goods with care, recognizing the value and craftsmanship of each item
QUALIFICATIONS
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High school diploma or GED equivalent required
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Valid CA Driver License
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2+ years of experience in warehouse, retail, logistics, or a related operational environment
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Ability to lift to 50 lbs. and perform physical tasks in a fast-paced environment
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Forklift certification (or ability to obtain) preferred
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Familiarity with inventory systems, handheld scanners, and stock management practices
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Strong attention to detail, organization, and accuracy in receiving, stocking, and fulfillment tasks
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Reliable, team-oriented, and able to communicate effectively across warehouse and retail operations
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Knowledge of health and safety standards and maintaining OSHA-compliant operations in California
WORK ENVIRONMENT
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Combination of warehouse and retail environments
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Exposure to varying weather conditions while loading, unloading, and transporting merchandise
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May require early mornings, evenings, weekends, and holidays
PHYSICAL REQUIREMENTS
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Ability to lift, carry, push, and pull up to 50 lbs.
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Ability to stand, walk, bend, and perform repetitive tasks