Revenue Specialist (Energy)

Are you detail-oriented, dependable, and energized by keeping things running smoothly behind the scenes? Join our team as a Revenue Specialist where you'll play a key role in ensuring our operations stay accurate, efficient, and on track. This is a full-time, hourly position at our Corporate Office.

Benefits of working at KAG include:

Benefits package for fulltime employees including health, vision, and dental insurance
401(k) retirement plan with company match
On-site gym, cafeteria, and cafe

Position Summary

The Revenue Specialist role supports critical invoicing and revenue operations by ensuring accuracy, efficiency, and compliance with customer requirements. Responsibilities range from high-volume data verification and standard invoicing to more complex billing processes, dispute resolution, and workflow management.

This position will be filled at a level based on the selected candidate’s experience, skills, and demonstrated capabilities. Across all levels, individuals will work in a fast-paced environment, utilize multiple systems simultaneously, and collaborate cross-functionally to meet deadlines and support organizational success.

Duties and Responsibilities

Verify and confirm delivery and invoicing data for accuracy within transportation and billing systems
Process customer invoices in accordance with established rules and requirements
Perform high-volume data entry, validation, and reconciliation tasks
Handle standard and advanced invoicing, including manual calculations and custom billing cycles
Research, investigate, and resolve invoicing discrepancies or customer disputes
Execute rebilling activities and maintain accurate records of transactions
Work across multiple applications simultaneously to complete tasks efficiently
Collaborate with operations, dispatch, and customer contacts to resolve issues and ensure service accuracy
Prioritize work independently and meet strict deadlines in a fast-paced environment
Support customer portal billing, integrations, and reporting needs
Assist with workflow management, reporting, and departmental support functions
(Senior/Lead level) Provide guidance, training, and support to team members

(Senior/Lead level) Help manage team workflow, troubleshoot system/process issues, and drive continuous improvement initiatives