Rewards Representative - PT

Position Summary:

The Rewards Representative participates in marketing-related functions, including Rewards Center, Poker Room, and Box Office operations. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions:

1. Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.

2. Enroll qualified Guests in the Thunder Rewards program.

3. Update and input Guests’ data into the Thunder Rewards database.

4. Issue comps to qualified players.

5. Participate in the preparation and execution of property promotions and events.

6. Prepare and issue promotional gift items.

7. Effectively and accurately operate assigned equipment, including but not limited to CMS, standard computer terminal, embossers, POS, and scanners.
8. Conduct Box Office ticket sale transactions.