Room Attendant
Housekeeping Room Attendant
You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
What you will be doing:
- May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
- Notify supervisor/coordinators when service is complete by punching rooms in phone system. This so rooms may be sold or occupied.
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Follow all of GDM and Forbes standards to each room every single day/night
- High School graduate or equivalent is preferred.
- Previous experience of one year is preferred.
- Understand and comply with all company and departmental rules and regulations, policies and procedures.
- Skill in establishing and maintaining effective working relationships with staff and guests.
- Able to communicate both written and verbally.
- Reading and counting is essential.
- Requires basic knowledge of housekeeping
- Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot and challenging work environment.
- Must be able to lift minimum of 50 pounds
- Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
- Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.
Physical Demands
- Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task.
- Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
- Must be able to exert well-paced ability in limited space.
- Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
- Must be able to lift a maximum of 50 lbs. throughout the day.
- Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
- Ability to work without direct supervision.
- Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment.
- Replenish supplies and equipment as needed during the shift.
- Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.
- Restock work areas for the next shift as assigned.
- Successfully complete the training /certification process for this position.
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.