RVC Cocktail Server

Position Summary

The Cocktail Server is responsible for providing a high-quality experience by taking drink orders, making recommendations and processing payments while ensuring that the guests’ needs are met.

Duties and Responsibilities:

• Accurately enter all orders into the POS system and follow proper cash/payment card procedures.

• Ensures the timely delivery of all beverages to the guests.

• Possesses in-depth knowledge of all food and beverage menus and the company.

• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.

• Protects establishment, guests and employees by adhering to Department of Health and company sanitation standards.

• Properly set up floor and other opening/closing procedures as directed by management.

• Performs opening, closing and side-work.

• Reports all breakage or damage of equipment.

• Attends and participates in daily pre-service meetings.

• Updates knowledge by participating in staff training opportunities.

• Cleaning and clearing tables.

• Learning about food and beverages, such as wine, beer, and cocktails.

• Maintain professional appearance standards as directed in the Employee Handbook.

• Anticipate and accommodate the needs of the guests while providing professional and exceptional service to ensure guest satisfaction.

• Greet and welcome guests by offering a drink menu and providing information on any beverage specialties.

• Maintain general cleanliness of assigned stations and the entire venue.